Ubook X Touch Windows 11 Drag Not Working

[ScottM]

Hello,
I have a new Ubook X and am having an issue with the screen and dragging with my finger.
The issue is that the drag breaks and begins again but I did not remove my finger from the screen.
If I try to use Windows Explorer and drag a file around the screen to some destination, it will not work well at all. It will stop the drag somewhere before I get to where I want it to go.
This general odd touch sensativity appears elsewhere to, but the drag in Explorer is a good example.
Another is using a browser. If I was on Amazon for example, when I drag the screen up, the Ubook will sometimes turn the drag into a click and open a link.
These two examples work fine if I use the Chuwi stylus.
Also, I had a Hi10 and my finger worked fine as does another Surface Pro I tested.
Last, a friend just purchased this Ubook X too. When I tested his, right out of the box, using my finger did the same thing. Very odd…
PLEASE help since I have no idea why this tablet is doing this.
Thanks,
Scott

[Mary]

It sounds like there may be an issue with the touch sensitivity settings or the hardware itself on your Ubook X. It’s also worth noting that touchscreen sensitivity can vary between devices, so what works well on one device may not work as well on another. However, if multiple units of the same model exhibit the same issue, it’s more likely to be a systemic problem that Chuwi may need to address. papa’s games

[Koyota Nayolan]

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