Urgent helo me please!!

Urgent helo me please!!

TechTablets Forums Teclast Forums X98 Plus Discussion Urgent helo me please!!

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    Miguel
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    Hello very good guys!
    I need help urgently please.
    You will see I have bought a tablet keyboard x98 plus that only had so windows and after resetting it to 0 I cannot access. When I try to log in, it puts another user and won’t let me in.
    I have downloaded the original firmware to try to reset from the factory but here is where I have my big problem and that is that when I connect the hub to the tablet via OTG cable it does not allow me to connect the keyboard and the USB key at the same time, that is, I connect the keyboard and It detects it perfectly but when I connect the pendrive it cancels the keyboard and it does not help me.
    I urgently need help because I need to connect both devices to perform the firmware installation.
    PS: Another big problem I have is that I cannot enter the dnx menu and I cannot connect it to the PC.
    I’m sure I don’t know what to do.
    Thank you all very much in advance.
    A greeting!

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