USB 2.0 devices not working on USB 3.0 port anymore

USB 2.0 devices not working on USB 3.0 port anymore

TechTablets › Forums › Chuwi Forums › Chuwi Hi10 Discussion › USB 2.0 devices not working on USB 3.0 port anymore

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #35495
    gerdfranzm
    Participant
    • Posts: 7

    Hi,

    just read through all topics in this forum, but couldn’t find any related topic, so it seems I’m the only one experiencing this kind of problem?

    First of all, I have been using the Chuwi Hi10 Tablet for about 3 month now and I’m pretty happy with it, considering the price point.

    I was using a USB Mouse Dongle in the USB 2.0 Port and in the USB 3.0 Port I was connecting USB Sticks and other device to configure or whatever.

    A few days ago after a Windows Reboot the USB 3.0 port stopped working (not device recognized). When trying the USB 2.0 Port the devices worked fine. So at first I thought that the USB 3.0 Port is/was dead.
    Then I found out, that USB 3.0 devices work fine in the USB 3.0 Port, just USB 2.0 didn’t!?! Did a little bit Google searching and found quite a few solutions for those kind of problems like “Update the USB Hub drivers”, “Remove the USB Hub driver and Reboot”, Uninstall latest Windows Updates, etc.

    I tried all those, but unfortunately the behaviour is the same.

    So I’m not sure if the really can be a hardware related issue or more likely a software driven. I have my Windows pretty much set up with everything I need and don’t want to throw it away, but I may try a bootable WindowsPE USB Stick if I can manage to build one with “Rufus”. If the USB 3.0 Port recognizes a USB 2.0 device in this Live-Windows Enviroment, then it’s clear that my Windows has a hick up, if not it might be a defective USB 3.0 Port.

    So this are my plan to investigate further into this issues. Just thought maybe some of you guys have a hot hint for me, which might help me solve this problem?

    Thanks and regards

    #35819
    TWICE
    Participant
    • Posts: 58

    Do you have any restore point prior to the USB having problem?

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.

Lost Password

Skip to toolbar