Wi-Fi not working (connecting not possible)

[Sven Maier]

Hi there,

I have a big problem with my new (arrived yesterday) Chuwi Hi8.

In Windows I can click on connect but then an error is displayed: Can’t connect to this network (even unsecured)

In Android only unsecured networks are working.

Any idea?

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[Sven Maier]

Ok Update:

I have made a complete reset but the same problem.

A couple minutes ago i figured out something, in Windows I can geht connected to my WiFi when i manually change the wfd channel number auto under properties – as in the picture shown.

it was 11 and I changed it to 1.

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[Joe]

Hi! Aren’t u using mac adress filtering in ur router?

[Sven Maier]

No mac adress filtering. Every other device ist working properly. I have tried my home Wi-Fi, work Wi-Fi, at my parents house and even a mobile hotspot.

Every time the same: Open (no security) Wi-Fi the device connects, but as soon as I set a password the device says: Can’t connect to this network

Same Problem under Window 8 and Windows 10

 

[Bas de Vries]

Hey Sven, I’ve got the same issue in Windows and Android. Have you ever fixed it in Android?

[Proggy Lan]

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