Xiaomi Air 12 Kaby Lake shuts down itself for no reason.

[xiaomi4life]

Hello.

So I got my  Xiaomi Mi Air 12 kaby lake m3-7y30 from Gearbest 2 months ago. For the last two weeks my laptop just shuts down itself for no reason at random. It happens on both AC and battery and both Windows and Ubuntu or even in BIOS. It looks something like this. I’m using it for like 20mins and then shuts down like someone pulled the plug. Then I try to power it back on but power button blinks white LED for 1 sec and cuts the power again so I need to press it couple more times. Ultimately after couple attempts it boots up to OS just to repeat the process after couple of minutes. It happens also when I try to boot it up when shell is cold and temps are under 40 celcius according to HWiNFO so I don’t think  it’s because it’s overheating. Does anyone had similar problem and found solution for this that I can perform without professional help???

I’m posting link to youtube video showing the problem.

[Tony]

I’m in a similar boat, new Air 12.5 arrived today, installed a fresh Win10 setup, then started suddenly powering off without warning.

Had put it aside, wondering if heat related (underside is completely cool, but wondered if heat wasn’t getting transferred to case as expected…

Have you had any success with diagnosis, or vendor response?

Cheers

Tony

[Author]

Posts