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I simply asked for a replacement and I am being sent one. Although the return cost on mine was rather steep, but they did refund 50% of it.
I have a few Tablets....
I will settle for a new complete unit, but yes, the Chinese idea of quality control is to put it mildly, horrible. I would definitely never get in a Chinese built aircraft…lol
I have a few Tablets....
Christopher,
My display looked exactly like yours, almost the same section was missing. Mine was purchased on Banggood versus Gearbest, but this appears to indicat that Chuwi had a production issue with these displays. My missing section was either black or occasionally white, until finally after a few reboots I was greeted with a dead tablet.
I have a few Tablets....
Myles,
They wanted it tracked. I went ahead and insured it because it was only a few dollars more. But for basic USPS registered mail it cost a small fortune..$60. But my shipping choices living in a small town in Kentucky are somewhat limited. But I want this tablet bad enough to bite the bullet. It is too bad they don’t have a USA warehouse to ship it back to. They simply did not offer that option. But as soon as they could track it they did shop or the replacement.
I have a few Tablets....
I finally returned the Tablet to Banggood a few days back and after roughly 13 emails with roughly 36 hrs between replies, they have notified me that they are shipping out a replacement and will reimburse me for 50% of my shipping cost. It takes a lot of email to get the job done but eventually they will provide a shipping address. Stuff happens as we all know and China is a long way from my home, but overall, I knew this going in. Hopefully the new one will run good!
I have a few Tablets....
Thanks for the reply. I decided to see about flashing the ROM/BIOS last night, but on starting the tablet I got nothing but the flashing LED… So this one is a DOA.
I have a few Tablets....
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