[Jonathan King]

I’ve tried mine on disk part also and it can not see the drive. If I I try to load the factory image it fails due to not being able to find the drive. Windows 10 image cannot locate the drive, when I select browse for driver, under PC it shows an option of X drive labelled boot with what appears to be windows folders in it. These folders can only be stored on the emmc? Or are these folders from windows set up stored in the ram?

[Jonathan King]

No I haven’t any idea what to do other than send it back. I had considered trying to flash the bios and reinstall the system files, I guess if this is unsuccessful then it would void any Warrenby.

[Jonathan King]

So I’m starting to believe the eMMC is dead as when I plug the tablet into the laptop it doesn’t recognize a device being connected, I’ve tried different USB cables and also with the bios options displayed (screen on) and also with the tablet off.

[Jonathan King]

The build is K9C6

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