Bmax Y13 – Battery problem

Bmax Y13 – Battery problem

TechTablets Forums General General Discussion Bmax Y13 – Battery problem

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #182335
    Lorenzo
    Participant
    • Posts: 5

    Hello everyone,
    I am a Bmax Y13 owner and since I got it I have problems with the battery.
    The battery using only chrome to windows mail lasts less than 3 hours and from what I have seen it should last 5/6 hours.
    I created the windows battery report from the command prompt and the battery serial number and model are not detected.
    No data is recorded even in the “Battery capacity history” and “Battery life estimated” sections.
    I also made a video that I put on youtube:

    I attach the image of the battery report.

    Does someone else do the same thing?

    Is my battery defective?

    Thanks for your help.

    Attachments:
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    #182383
    Chris G
    Keymaster
    • Posts: 2674

    Hi, mines not detected the brand either this is common. But it seems like maybe one battery cell is bad? Please try a full cycle to calibrate your battery. To do so run the laptop until it powers off. Then turn it on again and again until it will not power on anymore. Leave it to charge overnight.

     

    This will recalibrate the battery.

    Chris | Admin
    Please support us and help keep TechTablets online. Affiliate revenue is used to pay for the server, studio apartment (Techtablets HQ) and buy new tech to review. Without it, this site would be dead.
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    #182384
    Lorenzo
    Participant
    • Posts: 5

    Thanks Chris,
    now I try and then tell you if it works.

    Lorenzo

    #182430
    Lorenzo
    Participant
    • Posts: 5

    I recalibrated the battery as Chris indicated to me and now working with Google Chrome and windows mail app the pc lasts 3.5 hours far from the 8 hours declared.
    In my opinion the battery in any case has problems.
    I contacted Banggood and asked for the replacement of the battery.

    #183014
    Probabile
    Participant
    • Posts: 7

    How did it end?

     

    <i>Com’è andata a finire?</i>

    #183030
    meviuss26
    Participant
    • Posts: 1

    The same as mine.I have Tried a full cycle to calibrate my battery.
    After about 4 hours of use, the battery indicator will be 5% and the computer will be in hibernation.

    However, even if the battery display becomes 0% after restarting, it can be used for several hours.

    Apart from this problem, I’m very happy to buy Y13 after seeing Chris’s review.I really like the Y13.

    I’m poor at English.Thank you for helping me.google translation is great.

    #183440
    O°Fortuna
    Participant
    • Posts: 1

    Hey all

    Just wanted to share my experience with the bmax y13.

    I have it less than a week and the little laptop works fine, except for the battery.

    It is supposed to be designed up to 34600 mWh. Full charge capacity is at 24700 and current capacity is only 12700. Battery % goes until 52. In reality not even a third of claimed battery life. So quite dissapointed that this is not on par. Tried calibrating and windows setting but no luck.

    I have send a email to bmax asking for battery model type. Also for BIOS drivers?

    What i understand from reading the web is that only solution is going to be a new battery.

    I also understand from the web that the teclast f6pro is very similar. Would this teclast replacement battery be a suitable replacement battery for the bmax y13 or is this a stupid idea?

    Could someone with electronica skills reboost the battery to life?

    Anybody has fresh ideas to tackle this problem?

    Hope to get this as i should be though

    #183884
    Viktor Hirsch
    Participant
    • Posts: 1

    Hi, have anyone a good idea to change the battery in Bmax Y13?

    Now my Y13 works with battery only one minute and suddenly shut down.

    Could I order somewhere a new battery?

    Thanks

    #184047
    sandro
    Participant
    • Posts: 18

    Was anyone able to solve this or  get a replacement battery? Mine doesn’t last more than 5 hours even if I just watch videos. Is there a way to benchmark the actual capacity?

    #194009
    Miguel
    Participant
    • Posts: 5

    Hi Viktor I took a photo of the battery when I had to disassemble my BMAX Y13. I share to you in order you can know the reference number of the battery. I think it is a generic battery and you can find it on AliExpress.

    I hope it helps

    Attachments:
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    #213053
    Fred
    Participant
    • Posts: 1

    Hello,

    I have the same problem with thé batterie with my BMAX Y13. Received from Aliexpress 2 months ago.

    So,  this BMAX is nearly new.

    My batterie is blocked at 8% in charging mode process.

    From the seller no support. From BMAX, no support. Do you have any suggestions ?

    Fred.

     

    #213054
    sandro
    Participant
    • Posts: 18

    has anyone found a suitable battery replacement?

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