has anyone found a suitable battery replacement?

You need to pay shipment costs under warranty? Are you sure?

You definitely have a faulty port then if the stock ssd does the same thing.

It’s weird the AliExpress support is that bad honestly.

I guess when you buy these Chinese laptops you know this could happen.

Did you buy an identical one or another brand?

Was anyone able to solve this or  get a replacement battery? Mine doesn’t last more than 5 hours even if I just watch videos. Is there a way to benchmark the actual capacity?

I’m having a tester shipped so I can see what voltage is reporting with my powerbank that do charge it, and they can’t go over 12V for sure.

Edit:3 I received another PB, this time 37Wh (can’t post links)
that like the other one it supports 12V1.5A and it’s charging. While I see the percentage of the battery decreasing 100 to 86% the laptop percentages stayed the same for an hour almost in idle. I don’t understand, where is exactly that energy going? :/
Considering this formula (can’t…[Read more]

Eidt: it does work, sorry.

I tried with a PB from amazon with 12V1.5A via type-c with QC3.0 and PD3.0 support and it’s not charging. Go figure what’s actually needed.

The Ugreen actually charges at 36W max so it should be faster tha 11W, even so why not at 18W anyway?
What power are you getting from that charger?

I bought this charger that has a 36W output from the usb-c port along with a 100W cable and it works, however still stuck at 11.4W charging speed like the DC charger so I guess you won’t ever get a higher wattage.

https://a.aliexpress.com/_BSkq9p

It all seem to point to pd 3.0 and or qc3.0.

I’m still confused.

Guys, I still didn’t get what feature is needed for the charger to charge this laptop!

It’s probably the USB PD 2.0 support that makes it work. Do you use a specific cable?

Mike, what charger did you try?

pandapanda was it a PD charger?

So is it official that you need PPS?

Anyone had any success without it?