Recently I have got the same problem and one of their employees replied as followed : “my friend, please do not open dispute, it is not a good way to solve the problem, i have confirm to the chuwi factory they will make a software and later you try flash with the new software the problem will be solved, please understand-susan” Let’s hope this flash thing will fix our issues.
Hi Tinnie thanks for the info, in my situation I don’t see how flashing it can help seeing my tablet seems to be completely dead (no lights, nothing) is yours the same?
My tablet doesn’t boot either… but when I plug a usb cable to my phone it does charge… but besides that the tablet is completly dead.
Black screen, safe mode doesnt work. just dead -_-
when you cancell dispute, it will not end your prtection. you will be having few more days of purchase protection or you can open dispute again and ask seller to extend protection time. Today i did same.
I found out that the charger didnt work very good, so i used another one from one of my other tablets, and now it charges fine. Maybe there is a problem with the charger.
The charger did seem to charge it fine – at some stage i was getting the orange light blinking. But now its dead i’ve used another one but same result.
its a joke – they have asked me to send it back for a replacement – after this experience and reading what others are experiencing also I don’t think I want to own another Chuwi
.
.