EZBook 2 Won't Power On (Solved)

EZBook 2 Won't Power On (Solved)

TechTablets Forums Jumper Discussion EZBook series EZBook 2 Won't Power On (Solved)

This topic contains 23 replies, has 13 voices, and was last updated by  xiangqin 2 months, 1 week ago.

Viewing 15 posts - 1 through 15 (of 24 total)
  • Author
    Posts
  • #43602

    Mark Williams
    Participant
    • Posts: 14

    So I just received this today (7/15), plugged it in and turned it on. It came and I played with for some time, updated Windows. Closed the book and took off the plastic covering on the outside. Now I can’t get it to come back on.

    anyone have any thoughts? Do I need to let it charge for a long period of time maybe?

     

    #43614

    implode
    Participant
    • Posts: 8

    Same problem here. After changing BIOS(UEFI) settings it didn’t boot. Now it’s bricked.

    #43702

    Chris G
    Keymaster
    • Posts: 2639

    What did you change?? You shouldn’t mess around with the bios settings ever as any changes can result in a brick. You will have to flash the bios with a USB flasher and clip. But I don’t have a bios dump of this model.

    Chris | Admin
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    #43708

    Chris G
    Keymaster
    • Posts: 2639

    So I just received this today (7/15), plugged it in and turned it on. It came and I played with for some time, updated Windows. Closed the book and took off the plastic covering on the outside. Now I can’t get it to come back on. anyone have any thoughts? Do I need to let it charge for a long period of time maybe?

    Try holding the power button down 14 seconds and then charging it for a good 6 hours. Then press the power button 4-5 seconds a blue status led should flash (1-2 of the 3 status LEDs on the right) and then the Jumper Logo if you’re lucky will appear, if not get in touch with your seller for a refund.

    Chris | Admin
    Please support us and help keep TechTablets online. Affiliate revenue is used to pay for the server, studio apartment (Techtablets HQ) and buy new tech to review. Without it, this site would be dead.
    Next up for review:
    Ordered and waiting for my: Teclast X6 Pro, X4 and UMIDIGI S3 Pro
    Currently testing: FIMI X8 SE 4k drone, Chuwi Lapbook Pro & 2 x Lenovo laptops 🙂

    #43718

    Mark Williams
    Participant
    • Posts: 14

    Wow… That worked Chris! What do you think happened and why did that work?

    #43853

    Chris G
    Keymaster
    • Posts: 2639

    Wow… That worked Chris! What do you think happened and why did that work?

    A common Atom issue, a failed shutdown doesn’t get completely finish and gets stuck with the screen off but still running. It can last days liek this. Performing a hard reset, holding the power button for over 10 seconds (I recommend 14) makes sure it is off. And leaving it to charge makes sure you have some battery to power it on again. I had this same issue on my Surface 3 (Atom Z8700) and Dell Venue 11 Pro (Atom Z3775), which makes me think its an Intel thing.

    Chris | Admin
    Please support us and help keep TechTablets online. Affiliate revenue is used to pay for the server, studio apartment (Techtablets HQ) and buy new tech to review. Without it, this site would be dead.
    Next up for review:
    Ordered and waiting for my: Teclast X6 Pro, X4 and UMIDIGI S3 Pro
    Currently testing: FIMI X8 SE 4k drone, Chuwi Lapbook Pro & 2 x Lenovo laptops 🙂

    #43982

    implode
    Participant
    • Posts: 8

    Chris, this is wrong. For a properly made computer, none of the BIOS setting change should lead to a bricked device.

    This BIOS is terrible. It’s half-baked and intended to be tweaked/finished by laptop manufacturer, but Jumper didn’t do anything about it – they just pushed some RAW generic BIOS image and tweaked few setting to make it run on this specific hardware. So there are dozens of hardware-incompatible settings that may lead to a brick.

    #65170

    Raul
    Participant
    • Posts: 9

    Hi! My jumper is charging but no turn on

    #65497

    Giuseppe
    Participant
    • Posts: 1

    Hello, i’m Giuseppe from Italy.

    I have the same problem: my Ezbook2 won’t turn on.

    I didn’t change anything on BIOS. I only used my laptop, then I shut down and the day after my pc was dead.

    I see the blue (top left) led turn on for 1 second when i connect the power cable (even the red led for battery charging is on and it turns off when the battery is full, I suppose).

    I tried to press for a long time POWER ON key (more than 30 secs), then be sure that battery is charged and then press Power on again (4 secs) but it’s always dead.

    Do you think I can solve this problem or it’s better buying another pc?

    thanks!

    #70797

    Raul
    Participant
    • Posts: 9

    Hii Giuseppe. Could you solve it?

    #73422

    AC
    Participant
    • Posts: 2

    Hi,

    Just wanted to share my experience thinking I had bricked the Jumper Ezpad 6 Pro tablet by changing UEFI settings.

    I pressed and held the power button for a long while and kept it plugged in to power supply. It seemed like nothing would happen, I didn’t see the Jumper logo or Windows boot splash or anything. Then I got occasional flashes of the Windows log in screen. I realised that the screen seemed to be staying on for a few seconds then turning off.

    So my solution was plug in with micro HDMI cable to external monitor and it worked. I was able to go into Windows Settings -> Update & security -> Recovery -> Advanced startup and click Restart now. Then I went Troubleshoot -> Advanced options -> Startup repair or something like that, I’m not sure which one and eventually could get into the bios and use reset bios settings and everything was fixed.

    So don’t forget to try HDMI if you are having these strange screen issues.

    #76655

    Barbara
    Participant
    • Posts: 1

    Hello,

    I have the same problem as Giuseppe.

    the ezbook was for my father, and suddenly the wifi stopped working, then something else. So I reinstalled windows following the guide by this site.

    As I was updating the drivers, suddenly it went off and was not turned on again.

    Moreover , before I saw the red led putting the charger, I tried to hold down the boot button for about 30 seconds and the result was that not even the red LED lights up anymore… what could have happened?

    is there any hope of resume it?

    Thanks
    #79642

    rajko
    Participant
    • Posts: 31

    Problem with my jumper ezbook 3 pro. It worked well for two months and now the battery hardly lasts 30 minutes. Does anyone know the solution? Thank you.

    #79707

    Cardoso
    Participant
    • Posts: 27

    Problem with my jumper ezbook 3 pro. It worked well for two months and now the battery hardly lasts 30 minutes. Does anyone know the solution? Thank you.

    Mine is 2 weeks old and gets to around 50% and shuts down. Last less than 2 hours most of the time in idle.

    #79733

    rajko
    Participant
    • Posts: 31

    Where can I buy a battery for a jumper ezbook 3 pro does anyone perhaps know? Thank you for your understanding.

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