EZbook 3 Pro: WiFi adapter isn't detected anymore

[Marc]

Hello,

i’m owning an EZbook 3 Pro since the beginning of March and since two weeks the WiFi adapter is missing. I can’t find it in the device manager, also if i’m displaying the deactivated device it’s not there anymore. A complete windows reinstallation and installing all needed drivers (in some cases manually) i’ve tried but this doesn’t work for me. So in the moment there is no unknown device in the device manager.

Bluetooth which i thought is the same chip (Intel AC 3165) is still working fine.

The only thing i did before these problem occured was “enabling” the fast boot option and “disabling” the PS2 device support in the BIOS. But also resetting the bios doesn’t help.

So is there anything you could recommend to get this fixed?

Thanks for help!

[Chupa]

ask for a refund and buy a tiny usb wifi stick for 2$

or open up and have a  look, post a pic

there is a tiny chance the underpants gnomes stole it …

Need Help?
1981 soldered my first Sinclair computer 1K, tapedeck * 1984 build and sold IBM clones 8Mhz, 512K, 20MB HDD * 2018 messing with ultrabooks

[maximms]

I am experiencing the same problem btw. I got my laptop in late February (v6). After a month, the WiFi adapter disappeared as described above.

WiFi stick does solve the problem though both USB ports are occupied now (mouse + WiFi). Not good at all

[Chupa]

oh BU HU poor puppy.

if China crap gives you trouble the China fortune cookie tell you buy more China crap.

how a bout a mini 180 degree flipable 1 to 3 usb2 ports

and how about a 1 to 3 usb 3 ports with an ethernet connection thrown in. (Sadly a bit fat with 16mm)
For my ultrabooks there will be a 10 mm thick usb3 1 to 4 installed via velcro on the side as shown.

I also use a switchable version with 4 different OS, just like in Harry Potter: click and switch… and boooot

So with 6 usb ports you should be good
If you need more there are also small 8 port switchable, so that would make 16 USB ports – and as long as you only have one external 2.5″ hdd hanging on you still be fine. Otherwise add a power adapter the the hub.

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Need Help?
1981 soldered my first Sinclair computer 1K, tapedeck * 1984 build and sold IBM clones 8Mhz, 512K, 20MB HDD * 2018 messing with ultrabooks

[AG]

Check my post, after windows update, the wifi is detected as a bluetooth only device, update the driver manually

After Win 10 Upgrade Wifi Card Missing!

 

[Mark]

Hi,

 

Has anybody got a working driver for this laptop. I lost mined in a BSOD during early windows 10 upgrade. Had to reformat all drives and clean install. Since then I can not get the internal wifi to work.

Tried all ways to get Intel drivers to load but they always show an error in device manager.

I am using a Realtek wifi dongle but would like the internal wifi to be working too.

 

Any help much appreciated

 

PS

I had to manually install the device as Windows actually doesnt find it at all.

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