Ezbook x4 windows key problem

Ezbook x4 windows key problem

TechTablets Forums Jumper Discussion EZBook series Ezbook x4 windows key problem

This topic contains 12 replies, has 6 voices, and was last updated by  Filippo 8 months, 1 week ago.

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #147427

    Likesky
    Participant
    • Posts: 4

    Hi guys,

    Just bought an Ezbook x4 and i´m facing a BUG that is driving me crazy!! The windows key keeps behind “pressed” all the time so when a type some letter, for example L, is like win+L and I going to the lock screen!!

    Anyone with the same problem?

     

    Help please!

     

    Thanks

    Likesky

    #147434

    Chupa
    Participant
    • Posts: 880

    key seems stuck

    bang a few times hard on the winkey

    Need Help?
    1981 soldered my first Sinclair computer 1K, tapedeck * 1984 build and sold IBM clones 8Mhz, 512K, 20MB HDD * 2018 messing with ultrabooks

    #147448

    Juan Pablo Carranza Hurtado
    Participant
    • Posts: 5

    I’ve been having the exact same problem. It is very annoying.

    Smashing the key several times hasn’t stopped the bug from happening.

    The key itself isn’t stuck. The problem usually stops when pressing the Windows Key. After that it won’t happen again for an hour or so.

    #147457

    Likesky
    Participant
    • Posts: 4

    Hi Chupa! The key it´s not stuck at all. It´s seems to be a software problem.

    Hi Juan, the same for me! I´ve tried to smash the key several times but doesn´t work. When i press the win key the problem stops for some minutes but them it happens again. Also the problem is happening every time a start the computer or leave the lock screen.

    I´ve tried Linux mint from a usb and I think that this is not happening in linux but i dont want to change to linux right now.

    Any ideas?

    Thanks for the help.

    Likesky

    #147467

    Chupa
    Participant
    • Posts: 880

    with the ultra flat foil keyboards, there is seldom a “stuck” key, but you can have the micro gap between the 2 foil layers too close together or a tiny piece of conductive layer is slightly loose and makes for  sometimes /sometimes not contact.

    since you both have the same pc with the same problem, compare bios and os versions and take it from there.
    I would install an earlier version of windows on a usb3 drive and boot with that to check if it is an os version problem.

    in any case i would instantly contact the seller and open a ticket to have this problem on record in time.

    Need Help?
    1981 soldered my first Sinclair computer 1K, tapedeck * 1984 build and sold IBM clones 8Mhz, 512K, 20MB HDD * 2018 messing with ultrabooks

    #147491

    martin h
    Participant
    • Posts: 7

    I had the same problem on my EZ Book 3 Pro with the Escape Key. Quite annoying as every time you boot your laptop, it jumps into the BIOS. Unfortunately there is no solution to this as these keys have literally no travel. It’s either ON or OFF, there is nothing like a half or little ON, so nothing is stuck. I recorded the issue and sent the video to Gearbest, they offered me a replacement or 30 USD refund if I keep it. I took the 30 USD, because if you remove the key, the problem is gone and you can use your laptop normally. Hope that helps.

    #147495

    Chupa
    Participant
    • Posts: 880

    if this was fixed that easy a bit of foam (sponge)under the key would have had the similar, lifting the key and removing the pressure onto the membranes, effect.

    Need Help?
    1981 soldered my first Sinclair computer 1K, tapedeck * 1984 build and sold IBM clones 8Mhz, 512K, 20MB HDD * 2018 messing with ultrabooks

    #150001

    Filippo
    Participant
    • Posts: 2

    Hi guys, Just bought an Ezbook x4 and i´m facing a BUG that is driving me crazy!! The windows key keeps behind “pressed” all the time so when a type some letter, for example L, is like win+L and I going to the lock screen!! Anyone with the same problem? Help please! Thanks

    Me and a friend we have this pc and we have this bug too. still today i didn’t find any solution. The only way to stop this bug (when it appears) is to press the windows key button (a couple of times generally).

    #150014

    Chupa
    Participant
    • Posts: 880

    just disable the winkey via AutoHotkey
    I did the same with my delete key

    Need Help?
    1981 soldered my first Sinclair computer 1K, tapedeck * 1984 build and sold IBM clones 8Mhz, 512K, 20MB HDD * 2018 messing with ultrabooks

    #150021

    Juan Pablo Carranza Hurtado
    Participant
    • Posts: 5

    Chupa, Would please teach me how to use AutoHotkey to disable the winkey?

    Thanks.

    #150022

    SB
    Participant
    • Posts: 40

    LWin::

    #150040

    Chupa
    Participant
    • Posts: 880

    sure

    use this script:
    LWin:: return
    RWin:: return
    #::

    https://duckduckgo.com/?q=use+AutoHotkey+to+disable+the+winkey&t=ffab&atb=v105-5__&ia=web

    Need Help?
    1981 soldered my first Sinclair computer 1K, tapedeck * 1984 build and sold IBM clones 8Mhz, 512K, 20MB HDD * 2018 messing with ultrabooks

    #150054

    Filippo
    Participant
    • Posts: 2

    sure use this script: LWin:: return RWin:: return #:: https://duckduckgo.com/?q=use+AutoHotkey+to+disable+the+winkey&t=ffab&atb=v105-5__&ia=web

    how to use it?

    does this script disable only the windows key? because I don’t want to disable the windows key, i want to disable the shortcuts ( win + [any key] )

    i tried to disable it following this guide (PART1): https://www.askvg.com/tip-how-to-disable-all-win-keyboard-shortcuts-hotkeys-in-windows/

    but not all shortcuts have been disabled (win+F,L,X works for exemple) .. How is it possible??

    do you know how to contact Jumper’s assistance? I really want to fix this annoying bug

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