Ghost / False Touches?

Ghost / False Touches?

TechTablets Forums Cube Forums Cube i7 Book Ghost / False Touches?

Viewing 15 posts - 1 through 15 (of 32 total)
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  • #44176
    Nidlax
    Participant
    • Posts: 22

    Has anyone experienced an issue with ghost touches / false movement on the i7 Book?

    When I try to tap a taskbar icon using my finger, it often pulls up the jump list as if I had swiped up instead of opening or switching to the app. When I’m scrolling in Edge, the screen will sometimes zoom in for no reason. I’m not sure if this is an issue with calibration, Window’s touch implementation, the digitizer implementation, or an abnormal hardware problem.

    #44251
    waspinator
    Participant
    • Posts: 37

    sounds like a hardware problem. I’ve had similar issues with other touch screen devices and needed to replace the touch panel.

    #44263
    benjat
    Participant
    • Posts: 3

    I haven’t had a similar issue to that you described. Mine has a little ‘deadzone’ on the bottom right though, so maybe the hardware issues are possible.

    #44316
    Nidlax
    Participant
    • Posts: 22

    I’ve noticed the issue is most severe at the bottom edge of the screen. If I do a series of taps on the desktop, I can see that the screen will detect some taps as an attempt to select. If I try the same test at the top edge, taps will always be detected as taps.

    Should I ask the seller for a replacement?

    #44366
    waspinator
    Participant
    • Posts: 37

    Do you think you could shoot a video showcasing the issue clearly?

    #44427
    Nidlax
    Participant
    • Posts: 22

    Do you think you could shoot a video showcasing the issue clearly?

    Yep, here’s a video depicting the issue: https://youtu.be/xrr9rHZUqwM

    Let me know if anything can be clarified. I’m sending this to Shengzhen Ele Technology as well.

    #44458
    Likoum
    Participant
    • Posts: 68

    I don’t know if it could be the reason but you have left the “marketing” plastic sheet on your screen (we can see the ads in the lower right corner when you flip the ablet). you can remove that, there is another screen protector below. Maybe it will fix your issue (even if I doubt it, but I have seen weirder things with computers …)

    #44548
    Nidlax
    Participant
    • Posts: 22

    I don’t know if it could be the reason but you have left the “marketing” plastic sheet on your screen (we can see the ads in the lower right corner when you flip the ablet). you can remove that, there is another screen protector below. Maybe it will fix your issue (even if I doubt it, but I have seen weirder things with computers …)

    I removed the “marketing” plastic sheet and it’s still doing the exact same thing. This tablet is great, but I think this issue is a deal breaker for me. Hopefully I can get a replacement.

    #44618
    Likoum
    Participant
    • Posts: 68

    It would be a deal breacker for anybody I think … at least it would be for me too …

    #44683
    Piotr
    Participant
    • Posts: 19

    Any news from Ele in this matter? What they say ?

     

    #44684
    Nidlax
    Participant
    • Posts: 22

    Any news from Ele in this matter? What they say ?

    They asked for a second video, waiting to hear from them after they view it.

    #44725
    Piotr
    Participant
    • Posts: 19

    Thanks

    I have same issue to, already did “Winodows reset” acording to Ele request but ofc it doesn’t solve anything. At moment they are asking me about visit in “local repair centre”… We will see how it will go.

    Edit:

    I’m playing now with Paint, and it look that I’m able to tap screen more than 100 times without any issues in it… This is strage, it should draw a line i think if swipe movement is detected… can you try on your device?

     

     

     

     

    #44800
    Nidlax
    Participant
    • Posts: 22

    Thanks I have same issue to, already did “Winodows reset” acording to Ele request but ofc it doesn’t solve anything. At moment they are asking me about visit in “local repair centre”… We will see how it will go. Edit: I’m playing now with Paint, and it look that I’m able to tap screen more than 100 times without any issues in it… This is strage, it should draw a line i think if swipe movement is detected… can you try on your device?

    The issue is very apparent in Paint on my device. Same result as OneNote.

    #44810
    Piotr
    Participant
    • Posts: 19

    Does it work more or less as for me ?

    One note:

    Paint:

    I noticed paint to be less vulnerable for false movements.

     

     

     

    #44811
    Nidlax
    Participant
    • Posts: 22

    It would be helpful if Chris or other owners could let us know if they experience this issue as well.

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