Is my battery dead on arrival?

[Janx]

Can you try with a different charger? The charger I received from banggood was DOA.

 

 

[Geoffrey Skularec]

 

I just tried a Mipad charger and a Lumia charger, still nothing 🙁

[Janx]

I’d say it’s probably DOA. There is a chance the connection could be loose in the tablet, but I wouldn’t have the expertise to tell you how to fix that.

Best thing to do is contact banggood and maybe attach of video of it not functioning.

[Alain]

What’s very strange is the cycle count….

It’s weird that the battery has been charged 17825…. it’s almost impossible I think…

But it’s a good argument to ask for replacement…

[Geoffrey Skularec]

@Janx: I wouldn’t do that either way, too risky ^^”

Guess I’ll have to send it back to Banggood yeah, I’ll try to have a refund instead of having a new one. I just don’t want to wait for them to receive mine and send me back another one, that would take too much time.

Anyway, thanks for your help 🙂

 

@Alain: Yeah, that surprised me more than a little. Like you, I think it is impossible to charge it that many time in a lifetime.

 

Either way, I tried charging it turned off, it worked. I now have 40% battery. I am trying to follow Chris’ how to to recalibrate the battery (here, for those interested) but that will take time, and even if it works, I think I’ll send it back.

[Anonymous]

My battery also says 17,000 something. No need to worry about that. I’m sure it will work good after you give it a good charge.

My stock charger from BG is still good 1 month, but it gets pretty hot. Certainly not something I would expect to last for 5 years.

Max

[Geoffrey Skularec]

@Madmax: I see, good to know! My battery now works fine after I charged it. I’m just a little disappointed with the charge rate. It needs ~8 hours to go from 0% to 100%, tablet turned off. Turned on but screen off, the battery is up 2% after ~45 minutes. Is yours the same?

The stock charger I have doesn’t really get hot, it’s as warm as many other chargers I have. But yeah, I don’t expect it to last that long too (well, because I surely will change tablet before those 5 years :p)

[Peter]

It should charge to full in app. 4h when tablet off even with stock charger. I bought blitzwolf charger and tome of charging is the same but much better charger; does not get hot,can charge 2 devices at the same time, charges at constant rate. Try upgrading the charger and experiment with different usb cables. I am also waiting now for different usb cable;charge only no data transfer, 22AWG or lower if you can find one. Read other topics in whole forum, they are really helpful- General, X98Pro and even Chuwi. One more thing; like someone from x98Pro forum sugested, when i recieved my unit i left it to charge overnight for at least 12h before i turned it on for the first time (no mather how painfull it was not to play with my new gadget 🙂 ) – maybe that helped as well. Try and give your battery couple of full cycles; charge it to full and let it deplete until it turns off. it helped couple of members of x98 pro forum.

[Geoffrey Skularec]

@Peter: Well thanks for all those informations. I tried many chargers, but I didn’t know the USB cable was that much important. I didn’t even try the cable it came with because it’s too short, but it works better than all my other cables! With the others, Windows reported 3 hours till completion from 80%, now it indicates 1 hour or so. Much better! 😀

I’ll probably buy a longer charge only cable soon, and maybe a better charger too.

Haha, I really can’t wait that much time before turning on any of my gadgets for the first time.

Anyway, thanks for all your help! 🙂

 

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