Iwork 10 Battery Info

[Anonymous]

@dlink377
Yes, tried everything, nothing happens and the tablet are still dead :/

Got this response from Gearbest now:

Dear Christian,

We would like to extend our apologies for this inconvenience.
Kindly refer to our warranty policy here:http://www.gearbest.com/about/warranty-and-return.html
http://www.gearbest.com/about/terms-and-conditions.html

After our technician verified. we found it has quality issue.After reviewing your case, please review our possible solutions:

1)Return the item back to us
You can return the item back to us in China as per our terms and conditions indicated in the link above.
Once we receive the item, we can exchange or offer a product refund( 149.99USD) back to your GB wallet. As long as the item does not exceed the 45 day money back guarantee limit.

2)Keep the item and accept a partial refund on Wallet (credit)
We can offer 30USD on your GB wallet and exceptionally reward you with extra points (e.g. If your refund is 1USD = 5 points, 3USD=3*5 points => get 15 points etc) This amount can be used for your future orders.

Learn more about wallet benefits: http://www.gearbest.com/about/gb-wallet.html
Check out how to use point :http://www.gearbest.com/about/about-points.html?157wrew

3)Resend a replacement (No return)
We can resend you a replacement but we kindly ask you cover partial cost of item and the shipping fee which is 160USD. We will then arrange a shipment

and send you an invoice if you choose this option.

Can you please let me know your decision? You may check the cost of returning item back to us in China before deciding.

I look forward to hearing from you.
Thank you for your understanding.

Best Regards
Beverly

Gearbest Customer Service
http://www.gearbest.com/ 

So I guess I will resend it for an exchange

[Justin Moore]

@christian-karlsson

I purchased 2 of the iwork 10 flagship ultrabook type-c version from gearbest which came in the mail yesterday. 1 works fine and the other is DOA and has never turned on. Initially started charging but still wouldnt turn on and now it only wants to charge sometimes when plugged in. Quite bummed but I guess this is the risk when buying chinese tablets
I am in the same boat as you where I was given the 3 options from gearbest so I am going to return it but am still waiting on further instructions.
Have you had any luck with it yet?

[ScutMonkey]

So I just received my iwork 10 yesterday (from gearbest) and it did not come with a charger.  So far I’ve tried with an Anker 5V/2A charger and an old Palm 5V/1A charger and neither worked.  I’m also using a fairly nice USB cable as well.  Any suggestions?

 

Also, can this be charged using the Type C connector?  I don’t have any experience with USB 3/Type C.

[ScutMonkey]

So the lesson as always is RTFM.  Turns out the only way to charge this version is the Type-C connector so now it’s charging.

[Justin Moore]

If its the type-c version of the tablet like I have, then it will only charge using the usb type-c cable supplied in the box. I would try stick with the Anker 5V/2A charger. I’ve been successfully charging the working tablet with a iPad 5.1V/2.1A charger via the usb type-c port

haha didn’t see your reply whilst I was replying – good to know its now charging

[Anonymous]

@Justin

I sent the tablet back on the 16th, they unfourtnally didnt want me to use express services like UPS, so had to send it normal airmail, so will take around 2 weeks with the customs clearence as well.

They asked me to get back to them in 20 days and they will have an answer, either they will reship a new tablet if they have it in stock, or they will repay me what I payed for the tablet and a smaller amount for the keyboard and tampered glass. (If they make a repayment I have a keyboard and a unused tampered glass for sale btw (freight on me)

I’m a bit unsure what I want really, the Iwork10 are a nice tablet, but didnt really use win10 as much as I thought because of the smaller screen. I would really like a Z8500/Z8700, 12″, Wireless ac, full USB port tablet, but I guess that wont happen :/

[Justin Moore]

Thanks for the info. I’m struggling to find a decent shipping rate atm (from New Zealand). The cheapest I can find is around $100 because I kept getting stung for the lithium ion battery so they won’t ship standard, only express which is kinda against what GearBest wanted haha. I’m now considering option 3.. :S

[Anonymous]

That’s weird, normally you can send 2 laptops in every parcel without having to declare the li ion battery inside.

I got it down to 30 usd from Sweden using standard shipping.

[TWICE]

manufactured 29.10.2014
mine says full charged capacity 7127
designed capacity 4300
and number of charge discharge cycles is 63249 WTH????

Mine is the Type C Variant that I just received today.

[Martin Gorbush]

TWICE wrote:

manufactured 29.10.2014 mine says full charged capacity 7127 designed capacity 4300 and number of charge discharge cycles is 63249 WTH????

After so many recharge cycles battery in your tablet has gained additional capacity? WTF?? What technology is in use there? 😉

Just kidding. Read my previous post in this thread. In short: data hardcoded inside BIOS ACPI like “production date” or “design capacity” are false.
As to “discharge cycles” it is probably some random number. I’ve got something circa 35 thousends. AFAIK PMIC in this tablet (XPower AXP288C) doesn’t count charge cycles.

 

[TWICE]

Martin Gorbush wrote:

TWICE wrote:

manufactured 29.10.2014 mine says full charged capacity 7127 designed capacity 4300 and number of charge discharge cycles is 63249 WTH????

After so many recharge cycles battery in your tablet has gained additional capacity? WTF?? What technology is in use there? Just kidding. Read my previous post in this thread. In short: data hardcoded inside BIOS ACPI like “production date” or “design capacity” are false. As to “discharge cycles” it is probably some random number. I’ve got something circa 35 thousends. AFAIK PMIC in this tablet (XPower AXP288C) doesn’t count charge cycles.

Haha i was laughing to myself thinking “The more I charge, the better it gets”.

[Ai Lleenixz]

iwork10 ultimate is suck

not charging on window mode

slow charge on android mode

no clue of solving problem

[Author]

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