Phantom Touches on touch screen

[Minerva]

Hello all,

I am getting phantom touches on the the display, they are in the same location, the top of the screen about two inches from the right.

Has anyone else had the problem? (I have disabled the HID touchscreen device, the pen still works.)

I am also getting mini electric shocks when charging.  It feels like the case is vibrating, this is both from the original power or via usb-c.

Could this be related or could there be a short somewhere? However it happens whether it is plugged in or not.

[Adri]

same here. no clue as to how to fix it.

[Adri]

Minerva wrote:

Hello all, I am getting phantom touches on the the display, they are in the same location, the top of the screen about two inches from the right. Has anyone else had the problem? (I have disabled the HID touchscreen device, the pen still works.) I am also getting mini electric shocks when charging. It feels like the case is vibrating, this is both from the original power or via usb-c. Could this be related or could there be a short somewhere? However it happens whether it is plugged in or not.

 

See my thread for a fix: https://techtablets.com/forum/topic/backup-your-drivers-before-you-update-to-widows-10-1809/

1. Get Windows 10 1709 ISO, install it
2. Get whatever drivers you need that are not installed from the Downloads section of this site
3. Backup EVERY DRIVERS afterwards, as the ones on this site isn’t complete.
4. Update your windows, then restore your drivers, and block Windows Update so it won’t try to overwrite it.

[Adri]

why can’t I create a new thread?

[Wolf]

I had similiar issues caused by a stain … I had to shut down an clean the screen first, but it worked.

Good luck - WOLF

[Author]

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