Random black screens

[BeMoo]

@S K, I completely removed the driver (to default Windows driver) and ran the Intel update driver. Then choose the non-N version.

[S K]

Thank you, I got the driver updated, I’ll test some different things and let you guys know what I figure out about black screens. I haven’t gotten any since I updated the driver from safe mode.

[Chris Clayton]

I have the same issue, quite dramatic but it is ony in Opera which I just started to look at this week. The spacebar tip works and is helpful for getting the display back short term, otherwise I have stopped using Opera for the present, as my 3 other browsers are unaffected.

[S K]

From what I can tell what triggers this temp driver failure is hardware acceleration, I haven’t experienced it except with apps/programs that use hardware acceleration.

[Chris Clayton]

Something else for me to learn about.

[S K]

please let us know if anyone actually fixes this problem, clean Windows didn’t do it for me

[BeMoo]

I found hardware acceleration also problematic with Opera and Chrome browsers (both 32- and 64 bit). Not strange because Opera uses the same engine as Chrome. Firefox however seems to work ok with hardware acceleration activated.

And I guess Windows has hardware acceleration activated with most other apps (among Windows buildin apps like Edge browser)? So … Chrome-based browser problem?

[freddy]

sk, with the clean install which drivers did u install first? did u try the original drivers or intels latest?

 

last time im getting a cube, looks like we will have to wait until they release a new driver which they probably wont 🙁

[Chris Clayton]

I turned off hardware acceleration in Opera and so far have not had the black screen performance.

[S K]

@Freddy

I used Intel’s latest. Without using hardware acceleration I haven’t had any black screens on Windows

[Hans Sprungfeld]

I can confirm that this happens too for me, after I began to use Chrome in the background (just for Hangouts). It never happened before to me, but since I have Chrome running in the background, I get lots of forced GPU driver restarts (black screen for 2-3 secs) while using Edge for example and flash (hw acceleration). I deactivated hw acc in Chrome, hope this helps. Well this adds to the list of problems with this tablet. Using 4501 btw, there’s a new beta driver, but it’s changelog doesn’t say anything about a fix for this. Intel is really bad and slow in fixing problems with their GPU drivers.

[BeMoo]

I must admit the iWork10 is far from perfect but in their defence, hardware-acceleration seems a big problem with Chrome, also on other pc’s/chip sets. It’s either not working (while activated) or is unstable.

[Hans Sprungfeld]

It seems the problem is a mix of faulty Intel drivers AND Intel GPU bios/me firmware, which unfortunatly just can be fixed fia bios update, suggested by several posts on the Intel forums:

https://communities.intel.com/thread/78498

https://communities.intel.com/thread/95893

So I guess this tablet is dead, because Cube will never release any bios updates.

[Author]

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