Type-c port not working?

[Chris G]

It should work, I used a 65W Ivolver Type-C charger on mine with no issues. Worked fine and charged it even faster than D/C in.

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[Spyros G]

For chargers I have used (except some normal usb ones that won’t charge it and some powerbanks) those two:

https://www.amazon.com/dp/B01N7T2H6K/
combined with this cable: https://www.amazon.de/gp/product/B017XDV078/

https://www.gearbest.com/chargers-cables/pp_624045.html

And for video output I have bought some cheap ones from ebay and also this one:

https://www.amazon.de/gp/product/B01N7RH2CQ/

(EDIT: First link was wrong)

[eljuggy]

Hello,

here is what works for me to charge and for hdmi out :

“RAVPower 36W Type-C & USB Dual Port Fast Charger” + “dodocool 7 in 1” hub. + a Aukey USB C to USB C 1 meter cable

good luck

[Bogdan Andrei Roman]

Hello,

For me is not working at all, tested the hub with an android phone so it works, what settings do I have to enable on bios? Could it be the drivers?

[Nero]

also in the same predicament …i cant project thinking of going the miracast way

[Spyros G]

So it seems like we are many with that issue. Its really weird. I really guess is it something software related or we all have faulty hardware? :/

Does anyone have any idea on how we can fix it? Its really a bummer to have a tablet capable of charging via usb c and have video output which we can’t use…

Thanks in advance

[Spyros G]

Can someone with working type-c charging and video output upload all their bios settings & bios details (version)? I noticed in mine that there were some options for thunderbolt and for type-c but even after enabling them, I can’t get them to work.
Thanks in advance.

[eljuggy]

In “Platforms”, Type C is Disabled

In “Thunderbolt”, => fully disabled

(and everything is working here)

[Spyros G]

eljuggy wrote:

In “Platforms”, Type C is Disabled In “Thunderbolt”, => fully disabled (and everything is working here)

Thanks for the info, although it does not sound good for me… i have tried with both enabled and disabled options still nothing…
Can you please let me know what version of Bios are you running as well as operating system. (stock or you have changed it)?

Thank you

[mixplus]

hi, i have the exact same problem. I bought the xiaomi 45W charger that support PD. Theoretically it should work. But it doesnt work on my mix plus. When i plugged it in, the battery notification says not charging and the battery discharges faster. Any solution for this problem Spyros G?

 

[Spyros G]

mixplus wrote:

hi, i have the exact same problem. I bought the xiaomi 45W charger that support PD. Theoretically it should work. But it doesnt work on my mix plus. When i plugged it in, the battery notification says not charging and the battery discharges faster. Any solution for this problem Spyros G?

I wish I knew any solution. It’s a shame that it does not work, two main reason I got this tablet are Type-C charging and video out and none of that works unfortunately…

I am thinking that maybe it’s something in bios, maybe old version or something, but I can’t find the correct bios to flash (either stock from someone that have type c working, or even any updated version)…

[Nero]

why cant the company come out and tell us what their plan was with the much hyped type C

[Spyros G]

Nero wrote:

why cant the company come out and tell us what their plan was with the much hyped type C

The type-c port supports both charging and video out and that’s confirmed from many buyers, although seems like its not working for many of us…

And their after-sales support does not exist at all which is sad to say the least.

[Cloppy]

Spyros G wrote:

Nero wrote:

why cant the company come out and tell us what their plan was with the much hyped type C

The type-c port supports both charging and video out and that’s confirmed from many buyers, although seems like its not working for many of us… And their after-sales support does not exist at all which is sad to say the least.

Type-C implementation is very bad overall. Some chargers and dongles have been confirmed to be working (I use the Innergie for charging, and a satechi USB-C hub for HDMI out).
Regarding after sales, it’s a little Chinese brand that sells via Chinese websites. I don’t think that support is included in the price, sadly. And my battery is dying and I’ll probably be unable to use this tablet in 2 months.

[Nero]

eljuggy wrote:

In “Platforms”, Type C is Disabled In “Thunderbolt”, => fully disabled (and everything is working here)

 

 

I just did this and it works ….☺☺☺? happy with my cube …its been a long 8 months of frustrations …am now feeling like I have a new laptop …next thing now is buying the cable for charging any suggestions from eBay through China (we can only import stuff from China here in Kenya )

[Author]

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