When windows starts up it gets to the screen asking for my password but when I try to put it in nothing happens,I said before there are three things at the bottom of the screen the shutdown the next one when touch that one it comes up saying keyboard and the third is like a monitor with a red cross in it,it is when you touch this one that a sidebar opens from the left hand side at the top it says in large letters networks under this it says no connections are available, also there is nothing important that I need,iam sorry itsso long winded but I am trying to give a real view of what I am seeing and doing,just to Finnish thanks for taking time to answer me.