This worked for me on a hunch after about a week of frustration and probably several hours, like 30, and I had a hunch that if I reset the computer completely but did so with it upside down, with the Windows logo on the frame at the top immediately after the computer rebooted that I could probably fix this. Make sure your computer is fully charged. So going to recovery, reset the computer and ask you to remove everything, you probably need a mouse and keyboard, when it reboots it’s going to ask if you want to wipe the drive or just reinstall windows: just reinstall windows. It will reboot. This is when you absolutely need to make sure that there is nothing plugged into the computer and that it is upside down. I nestled mine in a chair. It will go through the recovery process, then probably go back to a blue screen asking you what to do. Leaving the machine upside down, do a hard reset with the power button, then reboot the machine leaving it upside down again. You will now get the formal reinstall circle from windows. It is essential not to touch the machine and leave it upside down. At some point around 28%, my tablet actually flipped his orientation to the correct direction but I left it upside down. Once that is finished it will have rebooted And gone to the Windows user set up I left my upside down for this. Once you recognize that the touchpad is working correctly and you can enter information into the fields easily, you’re good to go.