Chazz

Chazz

Forum Replies Created

Viewing 1 post (of 1 total)
  • Author
    Posts
  • #35862
    Chazz
    Participant
    • Posts: 1

    I bought my Teclast X98Plus 3g from Gearbest, and received it last week. These lines began to appear after only 5 minutes new out of box. After half hour now have HUNDREDS OF LINES! They are permanent on screen. I Reset tablet three times, no help. I contacted Gearbest the same day I received my tablet. They stalled for time by making several requests for photos, then ignored 2 separate requests from me for an RMA, causing further delays. Only after I made a Third strongly worded request did they send me an RMA, but they still refused to pay for the return shipping. Alternatively, instead of the RMA they offered me an insulting Store Credit of $20, not even a cash refund of $20! Gearbest.com knows that they are shipping defective tablets, and according to posts on slickdeals.net, they are imposing very restrictive terms to return the defective tablet (ie can Not use a tracking shipping service such as UPS, DHL, but must use regular mail which cannot be tracked. They then later claim that they never received the returned tablet, blaming Chinese customs for the loss! Gearbest’s shady business practices are nothing more than outright Fraud. I have seen many references to their habit of shipping used or defective merchandise; then maneuvering out of their 45 day Returns policy by being slow to respond to RMA requests, knowing that shipping to China usually takes up to 30 days. This is why Gearbest has been banned on Slickdeals.net.

Viewing 1 post (of 1 total)

Lost Password

Skip to toolbar