Naomi ~ I am in the same situation with LightInTheBox, but they say this about postage costs: “Please keep the return costs receipt and send a photo when our logistic department contact you and we will refund”. So Gearbest may do the same?
Thanks for sharing Joe. I wouldn’t be surprised if there is a fairly simple fix for this problem in due course. Unfortunately, it looks as if I am going to have to send this one back ~ not sure what I will replace it with.
Thanks Joe, and good luck with opening up. I have also seen the comments about the cables; I’m not completely convinced as my son used his for only a week..
Let us know how you get on and if you find that the cable is damaged….
Looks as though I am in the same boat ~ I bought a EZbook Pro v4 for my son for Christmas and on 2nd Jan the screen suddenly went blank. Only the power and caps lock lights show there is any life ~ seems to shut down and boot up okay, but no sign of any video output. Looks like a return is the only option….?
