[David]

Hello, <span style=”display: inline !important; float: none; background-color: transparent; color: #444444; font-family: Microsoft YaHei,’SimSun’,sans-serif; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px; word-wrap: break-word;”>I am updating my Chuwi Hi8 Pro to Dec 2017 update using an ISO stored on a 16g flashdrive connected through an adapter. The tablet restarted twice an after the second restart gave this error: Please insert the external storage media and click Ok. I have removed and returned the flashdrive containing the ISO but nothing is happening. The touch is not responding when I try to click Ok or cancel the message. What can I do now</span><span style=”display: inline !important; float: none; background-color: transparent; color: #444444; font-family: Microsoft YaHei,’SimSun’,sans-serif; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px; word-wrap: break-word;”>? Is there a way I can restore the whole tablet from the Android side?</span>

[David]

Hi Emily.<span style=”margin: 0px; color: #333333; font-family: ‘Georgia’,’serif’;”> I am updating  my Chuwi Hi8 Pro to Dec 2017 update using an ISO stored on a 16g flashdrive connected through an adapter. The tablet restarted twice an after the second restart gave this error: Please insert the external storage media and click Ok.</span>

<span style=”margin: 0px; color: #333333; font-family: ‘Georgia’,’serif’;”>I have removed and returned the flashdrive containing the ISO but nothing is happening. The touch is not responding. What can I do now?</span>

[Author]

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