[fenceoh]

fenceoh wrote:

I received the ezbook 3 pro V4 ordered from Gearbest yesterday, but I could not find ‘Advanced’ & ‘Chipset’ settings either. Additionally there is serious problem with my laptop. When the notebook is turned on, it goes straight into the bios and starts flickering forever. It happens every single time, and it doesn’t stop until I control it. Also, I can’t charge my notebook with basic AC adapter. There is no response from the system. This is my first purchase from GearBest, but I’m really disappointed about quality management. I contacted support center yesterday, just hope to get a full refund without any trouble.

 

Quick Update

1. Charging Problem [Solved] – Silly Mistakes. I didn’t recognized the charging port at the right side. So Amateur 🙁
2. When Laptop is turned on, It starts Filckering
   First, I thought that there are some kind of stuck problem in the keyboard. But the real problem is the M.2 SSD Slot.
   I can’t figured out exactly why, but the issue was resolved by removing the SSD from the laptop.
   I changed different SSD Model, the result is the same. I just assume that there are some defects in the slot.

The refund policy of Gearbest is terrible, so I just decided to use it.

Still I’m quite disappointed that the bios has power limt, and faulty SSD Slot.

[fenceoh]

SheyMo wrote:

u use the wrong side for charging, the left hole is the headphone jack, the right one is for charging. But don’t worry, u be not the first one who choose the wrong hole ? For the video. that looks that there are button stucks in the keyboard, probably the “DEL” for entering Bios and “ESC” for exiting. They both have normal pressure point or feel different like the others ?

Dumbest mistake in my life 🙁

When I met bios problem in the first place, I could not think of anything other than that.

Thanks for enlighten me.

[fenceoh]

I received the ezbook 3 pro V4 ordered from Gearbest yesterday, but I could not find ‘Advanced’ & ‘Chipset’ settings either.

Additionally there is serious problem with my laptop. When the notebook is turned on, it goes straight into the bios and starts flickering forever. It happens every single time, and it doesn’t stop until I control it. Also, I can’t charge my notebook with basic AC adapter. There is no response from the system.

This is my first purchase from GearBest, but I’m really disappointed about quality management.

I contacted support center yesterday, just hope to get a full refund without any trouble. 🙁

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