I initially ordered some cheap stuff (A micro usb to USB adapter and a 3D phone viwer) and everything went fine with Gearbest, though got a fake tracking number but the item arrived anyways. Then I decided to order a Chuwi Hi10 on pre-order, this is when the problems started. The shipping day of November 11 came and went, I asked after a week what had happened and they said “It was a hot sale and we are out, please wait or we can give you in-store credit”. WTF? I pre-ordered it and you filled orders for others that purchased? I waited, and waited, and waited. I asked again and they said it’d be in stock within 7-15 BUSINESS DAYS (not real days). It’s been over 18 business days since then and they still have my money via Paypal in their account and no shipment of product at all, despite saying on their website for over the past month that the item is for sale and ready to ship! I’m initiating a PayPal dispute for a full refund to my PayPal account and not to their in-store credit thing they call their “Gearbest wallet”. They will never get my business again. Beware buying expensive items, if anything, from Gearbest.
