Well I think they do have mayor problems, not only in the units but in the after sales services, but most of the problems are with the “retailers”. as an example watch, and then ask your self how they dare to ask for more evidence. The best thing is that I sent the videos directly by Facebook page to Chuwi but they to talk directly with the retailer but guess what, the retailer is Chuwi itself as official store in Aliexpress. Take your own conclusions, in a few days I will upload all the communications with the seller, believe me you will laugh with the answers they gave me. Now I am providing all the evidence to my bank to process a charge back.
https://www.youtube.com/watch?v=cjCdrAqiYiY&t=12s
https://www.youtube.com/watch?v=plXIkoWPJKY&t=7s
