Yes they said i need to pay shipment costs twice and above that i need to pay the customs tax for China. I am not going to send the laptop back because i am almost 100% they will say we never received it so we can’t pay you back.
Still busy with them, evertime same questions…. They do it on purpose so that customers with issues will back off.
First they say you can upgrade to bigger SSD, day later no you can’t upgrade. Another day yes you can upgrade many customers do. Already busy for months.
They said to me just buy a new Bmax laptop, i was like that will never happen again!
Never buy Bmax!