[Marinos]

I have received an impressive reply from geekbuying support. Their reply was just a line saying to send the tablet back to the factory.

They didn’t even bother giving me the factory address and an RMA number. They should have even offered me the shipping cost to send it back.

Completely unprofessionals!

That was my first and last purchase from them.

[Marinos]

I have sent geekbuying an email and currently I am waiting for their answer.

I hope they find a solution. I hope they tell me to send it back at their own expense and send me  another one.

If they accept to send me a new one, I will ask them to check if it charges up to 100% and let me know how much time it stays on battery before they send it.

I will also try to contact jumper too. I have found their phone and I might call them with skype.

[Marinos]

From what I read just now, it’s a known issue with Chinese tablets. It must be the charger. They recommend using a high quality charger around 3A

[Marinos]

Hello.

I am having the same issue with a new tablet. I just received it and the battery does not charge more than 52%

HWmonitor shows it is a 90000 mWh capacity and around 47200mWh current capacity and 52%

I have no idea how to fix that issue.

Did you find a solution?

[Author]

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