[John]

its a joke – they have asked me to send it back for a replacement – after this experience and reading what others are experiencing also I don’t think I want to own another Chuwi

[John]

The charger did seem to charge it fine – at some stage i was getting the orange light blinking.  But now its dead i’ve used another one but same result.

[John]

I can’t see how anyone can flash a completely dead device… 🙂

[John]

hi Tinnie – does the orange light blink or light up at all on yours? on mine there is nothing.

[John]

Tommy wrote:

Hey John, how long did you leave it charging for? I was using 5v 2a charger and after 1 hour, it only charged 10%.

Hi Tommy – at least 8 hours sometimes all night or all day, each time same result nothing.

[John]

Tinnie wrote:

Recently I have got the same problem and one of their employees replied as followed : “my friend, please do not open dispute, it is not a good way to solve the problem, i have confirm to the chuwi factory they will make a software and later you try flash with the new software the problem will be solved, please understand-susan” Let’s hope this flash thing will fix our issues.

Hi Tinnie thanks for the info, in my situation I don’t see how flashing it can help seeing my tablet seems to be completely dead (no lights, nothing) is yours the same?

[John]

thanks guys for your advice I will keep the dispute open and start packing the dud tablet and send it back to them.  Will keep this forum up dated on how I progress.

[John]

okay…after asking me to do the old press power and + volume buttons trick (which obviously didn’t work) – VC Mall has now asked me to cancel the dispute and send the device back for a replacement.  I’m pretty new to AliExpress am I covered if I cancel the dispute?

thanks in advance for your advice

[John]

Many thanks for the response Chris, much appreciated and great review!

[John]

yeah I have notified the seller VC Mall from Ali Express will open a dispute if I don’t get a response after a few days.

[John]

Thabks for your suggestions, however the light on the tablet doesn’t turn on or blink anymore whether i have the charging cable connected or not.  I tried connected a usb stick and no lights from the stick.  Looks like the tablet is dead.

[John]

thanks for your reply – i just tried that and it has made no difference.  Now the power light isn’t lighting or blinking at all….

[Author]

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