Tony
Thanks for a quick response. I went to the site and downloaded the surbook windows image and I am not sure what to next because there are no instructions on how to reinstall the windows image. I don’t know how to enter into BIOS or into download mode for this device. Since my device is not getting past the splash screen, I am not sure if it is possible to enter into BIOS. I am new to CHUWI devices and I already regretting my decision. Thanks again