I am having the same issues with the Hi10 plus with remix only. There seems to be quite a few people having problems with both tablets. I got some level of response by bombarding their social media pages (facebook, twitter) which I didnt like doing and dont feel I should of had to do. Then they just had me flash it and reinstall Remix. I still have problems.
To start make comments on their facebook page, it seems to get some sort of response. I would also sign up on the Remix page/forum. Open a ticket with them and let them know. If its not a Remix problem, then Chuwi is doing serious damage to the Remix brand and maybe they can push as well so we all can have a solution.
