[Ricky K]

I use a guitar pick but other thin plastic tools should work too.

[Ricky K]

More information on my i10. It seems to be a problem from using an AC adapter with the round connector. I removed the back of the i10 and disconnected the battery for a few minutes then reconnected and replaced the back and powered on. The large USB port and keyboard in the case are now working. I am charging the battery only with the small USB port now.

I have two of the i10’s, one on Windows 8.1 and the other 10 and both are doing fine using the large USB and keyboard case if I charge the battery only with the small USB port.

[Ricky K]

I removed the tape as described in other posts but it did not fix. The only thing I’ve found is a temporary fix. If I disconnect the battery for a few minutes then reconnect and power up with cover on or off the large USB and keyboard cover will work fine for a random amount of time. It may be a few days or until the next restart of Windows.

In my case it doesn’t seem to be drivers since everything works for a while and I can get it to work again by unplugging the battery. It doesn’t stop or hasn’t so far in mid session but only when restarting Windows or powering up the tablet.

[Ricky K]

The keyboard on my Windows 10 i10 stopped working. I ran all of the power out of the battery and then held the power button a few seconds. Plugged in the charger (round connector) and waited a few minutes. Powered up and the USB and keyboard were working normally again. I tried the same thing on my older Win 8.1 i10 and that did not fix it. The keyboard and large USB don’t work so I use the small USB and Bluetooth keyboard on it.

[Ricky K]

My i10 is doing the same thing and additionally will not work with the keyboard case. I tried two different keyboards for the i10 which work on my other i10 running Windows 10. The Windows 8.1 i10 is the problematic one. I am able to use a Bluetooth keyboard with touchpad on the Win 8.1 i10.

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