[Riyasat Azim]

Thanks a lot Chris. I downloaded the touch driver and installed it via the .inf, but the touchsettings.gt file is still not showing up anywhere and the touchscreen (and pen) is still not working. Am I doing something wrong?

[Riyasat Azim]

Awesome! Thanks for the effort to pull the driver files Chris. I’m facing  a major issue with the battery calibration too, and decent battery life was one of my key requirements when I decided to buy this model over the Cube i9…. shows what I know.

Currently my V3 charges only up to 65%, I used a battery monitoring utility to read the power values, and apparently it stops charging after reaching around 32500 mw out of 50000 mw. Still looking into ways to fix this lame issue… if at all possible (battery wear indicates 0%…. strangely. Hoping the short charge is a software issue rather than hardware).

Also, the Voyo V3 drivers are not showing up in the Downloads tab at the top bar of the site. Am I missing something here?

[Riyasat Azim]

Thanks for the update Chris. Wish I had waited for your review before buying mine.

Incidentally, do you think you could save the touchsettings.gt file from that device before returning it? :p

 

[Riyasat Azim]

I’m happy that your purchase worked out for you, but it’s more to the ODM’s credit rather than Voyo’s. They just source the parts and arrange for their assembly. Most of the issues we’re facing with the Core M3 version is due to poor driver support and/or design decisions/cost-cutting. Maybe they’ll improve in the future, but they’ve made a horrible first impression on my end.

About getting a refund, I thought about it several times, but the whole process through GearBest is a nightmare. I’d be out a device, shipping costs, AND the price of the device until the matter would be resolved, if ever. I think I’ll be sticking to low-cost purchases only from them in the future. 🙂

Anyway, if I had to choose a different device from a Chinese manufacturer with similar specs, I’d choose a more established brand with a proven track record. Chris’s recommendations on the link at the top of the page is a good place to start.

[Riyasat Azim]

Everything I’ve read about the regular V3 indicates that it was only a slightly flawed budget device. Check out Chris’s review – it’s not a particularly poor device. But my experience with the “Flagship” version makes it feel like an even poorer device, like one of those cheap Chinese knockoffs from the mid-2000’s. I would strongly recommend the Cube i7 book or the Cube i9, depending on whether you need a larger screen OR an active stylus. I wouldn’t trust a company that didn’t even bother to upload the correct drivers for their devices on their website.

Incidentally, my device at the moment is not charging past 65%, down from 80% when I first booted it up just over a week ago. Noticeable screen flickering is also present at random intervals. My investigations indicate that it’s either a driver issue (even though I have installed the drivers from the various dumps on this thread) or they somehow repurposed a 1024 x 768 resolution-capable bus/controller to a 1080p screen.  You can get clues to this little bung-up if you look at the monitor’s description in device manager or try to create a custom resolution. And did I mention my touchscreen input is STILL not working after the Windows reset?

Final opinion: don’t even look at Voyo products for the next few years unless their reputation improves. A sub-$100 Chuwi Vi8 Plus I bought for my mother is an overall better device than this $500 piece of junk.

[Riyasat Azim]

I noticed the exact same issue with mine. I’m assuming it’s either something to do with the battery batch (defective) or a faulty controller/driver. I have not had my F key sticking, thankfully. Battery life has steadily decreased for me though, not greatly but it’s there. I think they cut costs in the power department when they designed this. Anyway, thanks a lot for the driver files. It’s sad though, it had such potential to be an excellent productivity device if not for the weird design decisions (cost cutting, 16:9 screen, weight, etc.).

[Riyasat Azim]

Hi! Thanks a lot for the drivers. I don’t know where you got them from but my accelerometer is finally working again!

Unfortunately, touch input is still not registering anything. Windows properties is recognizing a touchscreen display attached, but is not responding to any touch input. My guess is it’s the touchsettings.gt file as Chris mentioned in the post above. You would’t be able to locate and upload that here would you? 🙂

Thanks again for the upload!

 

[Riyasat Azim]

You were on the right track. Don’t rely too much on the text, just follow the pictures. I managed to install it properly, but I have the Core M3 model and, as you’d expect, it sent my device into a bootloop.

Anyway, at step 4, there are no more files to open. After you load the file that the picture shows, just press the button at the bottom of the software window (it’s shown in a picture in the instructions). After that you just copy the remaining files onto your USB drive and it can be used as a bootable drive.

Installing the drivers manually after a clean windows install is extremely difficult and quite unreliable for several of the components, but it IS possible. If you can’t go the OS flash route, you can try that alternatively.

I’ve been facing similar issues for two weeks with my device as well. Just follow my solution in the future: NEVER buy another Voyo device again  😛

[Riyasat Azim]

Hi Chris, it’s actually a Silead, with the pen that has 256 pressure levels (it’s something!). I had no idea about the configuration file, thanks for the critical info! Here’s hoping Marcus reads this and uploads that too.  😛

As for your troubles with your recent problems, don’t ever try to do decent, honest press dealings with the low-end Chinese OEM’s. These guys have a very inappropriate business practice culture. You’d have a better chance dealing with retail sites. Send them a formal proposal to set yourself up as a formal reviewer of all their tech gadgets, with links in your video/written review to the retail site that sends you a review unit. Those sites, in return, can embed your product review in their product description pages. You’ll probably be asked to play up their positive aspects a bit more, but you’re more likely to have decent wriggle room than in your dealings with the OEMs. Think of it as a “symbiotic” relationship, with visitors to either site having the potential to be bounced to the other site through the links.

Good luck getting the message across though. It’s extremely difficult to communicate with most of these guys as many don’t even speak functional English.  😛

[Riyasat Azim]

Considering the quality of the product, even $350 is a lot. I actually paid a shipping premium on this one instead of getting the Cube i9 with (almost) free shipping. The level of regret is currently OVER 9000!!!!!!

Joking aside, I tried the drivers from Marcus’s dump. Finally got everything except touch and pen input working after a fresh windows installation. Also, the battery still does not charge past 75% (it was 80% when I charged it for the first time).

Anyone with any ideas on how to get the touch and pen inputs to work? I deleted the stock windows drivers before installing the ones from the dump.

[Riyasat Azim]

Thanks a lot for the drivers Marcus. Downloading them now and will get back to you regarding whether they fixed anything when coupled with a fresh windows installation. I’m sorry to hear about the issues with your device though. I think you should claim warranty or refund it in favor of a Cube i9 with the keyboard, unless you really need the active stylus. On the other hand, if you can tolerate a 10.6 inch screen, the Cube i7 Book seems a solid option which includes an active stylus.

[Riyasat Azim]

Awesome. I look forward to your upload of the drivers. Perhaps with my fresh installation of windows, coupled with the original drivers, we may finally be able to get something working properly. Plus I think Chris has ordered one for a review, I’m sure he’ll have some useful input as well.

[Riyasat Azim]

Also, if you can speak Russian, the forum below seems to be extremely tech-savvy, especially regarding these Chinese low-cost devices. The thread I’ve linked below is about the Vbook V3, where apparently they are discussing both versions.

http://4pda.ru/forum/index.php?showtopic=722487&st=200

[Riyasat Azim]

Hi Markas, just curious about this, but did you do a windows reset before these issues started, or were they there straight out of the box? I have faced the exact same issues that you are currently facing, plus after a windows reset the audio is gone, touch was registering incorrectly, and the included pen is simply not registering any input whatsoever. Do you have these two issues? If not, could you possibly create a driver dump and upload it to a mainstream cloud service like google drive/mega/onedrive/etc.?

I can suggest this though: DO NOT flash the OS version for the V3 from their website. It is for the Cherry Trail (Atom X5) version of the device and most of the components seem to be different in the Core M3 variant. I flashed that image, and it left my device in a bootloop. I had to get a fresh installation of Windows done from the Microsoft website via a USB drive (which resulted in touch input AND audio disappearing completely).

Anyhow, I have mailed Voyo directly asking for drivers, and I suggest you do the same. Their email address, as per their website, is [email protected]. I have yet to receive any replies, but perhaps with more customers complaining, it might get some kind of results.

[Riyasat Azim]

Hi, just a second update: I managed to get a hold of the “A1 PLUS V3” recovery image from the Voyo website, and used a usb flash drive to install it. This has now prevented the windows from booting up in the first place, resulting in a “WDF_VIOLATION” error at every attempt. Apparently Voyo has not bothered to upload the proper drivers OR the image for their newest “flagship” onto their website.

Seems my only recourse now is to hope someone with the exact same model creates a driver dump or system image and uploads it somewhere.

This is the first AND last time Voyo gets even a cent from me.

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