I would not send it to Pipo – I doubt that they will repair it free of charge. I would never buy a tablet again from a chinese dealer – the support is horrible. Me and some of my friends had horrible experiences (2 tablets broken, 2 webcams broken, all webcams with open telnet ports and well known passwords), also with Tinydeal and Gearbest… prices are cheap, quality and support is below zero. Pay $100 more and you can buy it from well known vendors (like HP) with global support.