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  • #49182
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    • Posts: 5

    Thanks for the response and sorry for the delay.  I tried your procedure, and drivers are all installed now.  But Windows still doesn’t activate, even though I’m signed in on the Microsoft account I signed onto before the reinstallation, and I still get the split screen at boot asking whether I want Windows or Android, even though “Windows Boot Loader” is the selected option in the BIOS.  (In fact, it’s the only option now that I’ve wiped Android.)

    What do I do? ?

    #43589
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    • Posts: 5

    I just sent a support ticket last night and am still waiting to hear back.

     

    EDIT:  Hmm, strange…  I left the tablet charging last night and it was at full charge this morning, and I tried turning it on again and today it turns on normally.  It doesn’t seem like the battery should have been depleted when I tried it last night, and I also tried turning in on while plugged in last night, to no avail.  I’m guessing GearBest probably won’t get back to me until Monday since we have a weekend coming up, so I guess I’ll play around with it the next few days and see what happens.  Will report back with my findings.

    #43553
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    • Posts: 5

    Lucky me, I seem to have the same issue.  I’ve had the tablet for like a week and haven’t really used it, but I cloned its internal storage to an external drive last night because I was hoping to repartition the drive and install only Windows on it tonight.  But when I went to turn it on tonight, the blue LED turned on for a second like it always does, but then nothing happened — the tablet doesn’t turn on.  Nothing comes on the screen, can’t even get to the BIOS.  I also had issues with the keyboard — the ‘6’ key liked to randomly press itself when I was typing.  I’m hoping GearBest’s return process isn’t a total PITA…

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