[Nico]

I also had this problem with HQ serial number Hi10 Pro with android, not remix. After a week of struggling I managed to solve the issue. I will not mention everything I tried as it will take a week (I am a two finger typer).

So straight to how I managed to solve the issue. Just re flashing what is on the CHUWI download page makes no difference, the problem still existed. My other CHUWI, a Hi10 Plus does not have the google account issue so I decided to try the Android version on the CHUWI site for that on my Pro.

It was somewhat better but the orientation was totally wrong and the touch seems to be calibrated for the larger screen so I had to use it with the keyboard to do the setup, which was a challenge since everything is out by 90degrees, including the trackpad. Big upside, google login worked.

Next, since I had both versions downloaded (Don’t forget to copy the flash-no-erase-all.json file into the folder as well) from the CHUWI site, I made a hybrid file. First into the file was the android file for the Pro. In this file, I deleted the “system” file. Next I copied the “system” file from the PLUS folder and placed it in the Hybrid folder I created.

Connect the tablet to my laptop and start the Intel platform flash tool. I selected my new “hybrid” folder and start flash. Just remember to use flash no erase all and recovery as the configuration because you don’t want to lose the windows partition.

After the flash, I started it in android and now on start-up where the “intel inside” logo use to appear, it now says android. The orientation is still off with 90 deg but the touch screen is working as it should. After the setup, and yes, the google account is up and running and I am downloading from my google history, I went to settings, kept rotating the tablet till I got to landscape and switched off the auto rotate.

I know the fix is not perfect considering the orientation issue, but other than that, the google account is working.

Please note I am not a programmer, I took a chance and it worked. This was my first attempt at flashing any device, necessitated by the google account issue. This took hours of trying and watching many YouTube videos. Hope this saves you some time.

Now if anyone can solve my screen orientation issue (android only, windows is still normal), please feel free to add to the thread.

Thanks

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