Hi, thanks for your reply
Among the things I tried are:
Physically cleaning the pin
Reinstalling drivers by uninstall<span style=”line-height: 1.5;”>ing</span>
Reinstalled windows
Disable the power saving on USB ports
Troubleshooting hardware
<p style=”text-align: left;”>Nothing seems to work. Im not clear on the warranty procedure. What should I do?</p>