How to deal with your Chuwi tablet problem

[emily]

You use offer additional power supply for your external hard drives when you use it.

[George]

Hello I have trouble to use a micro sd card with the hi10 pro z8350 version.
It was evertything ok for 10 days but now is gone. On android system I can use it but some times it’s needed to eject and insert the card.
I tried to reflash yesterday the windows official image but with nothing changed on this issue.
So maybe is a bios problem or a hardware problem.
Should I wait an official fix?

 

I have an other issue also
The tablet is getting full charge but after a while is stops charging. It goes back to 95% and then is starting to charge it again till goes full charged. And then boom it loops the same thing.
My tablet is a brand new chuwi HI10 Pro Z8350 edition.
I tried 3 different cables (the one was blitzwolf 3A C)  and 4 chargers. But the problem remains.
Any idea whats going on chuwi?

[athanato]

Telling folks to not install a reputable anti-virus software is very dangerous, they will get infected without one.

 

[Stephanie Phong]

Hi, I’m having the problem that listed by you which is I couldn’t get into the system after processed my reset. Guess important files were missing. As you mentioned, the solution is flash the image, but I totally do not understand this and how can do this. Can you give me more detail?

Thanks

[emily]

That is to say, reinstall the system.

You can find the Chuwi factory image from here, according to your model and serial number

http://forum.chuwi.com/forum-83-1.html

[Matusael]

<pre id=”tw-target-text” class=”tw-data-text tw-ta tw-text-small” dir=”ltr” data-placeholder=”Tradução” data-fulltext=””><span lang=”en”>Hello, Emily, I have a CHUWI HI10, this one has a battery problem. The tablet turns off when the battery is still 60%. Do you know how I can solve this problem?</span>

[Matusael]

How do I make the Android tablet CHUWI HI10 take up more space on the internal disk? I wanted Android to be 32GB.

[emily]

The tablet turns off when the battery is still 60%. Do you know how I can solve this problem?

 

Please reinstall system. Please download file from Chuwi forum and refer to the tutorial from Chuwi forum.

How do I make the Android tablet CHUWI HI10 take up more space on the internal disk? I wanted Android to be 32GB.

You can’t extend Android space on the internal disk. You can use SD card to save files.

 

 

[Guillaume]

Hello Emily. I am an owner of an old Chuwi Vi8 dual boot. So far everything was fine, and after some time in a box I have used it as a Netflix on the go tablet (I prefer its screen to my other Vi7). Alas, a messed up Windows 8.1 update led to the touchscreen being disabled. And when I tried to reinstall Windows, I messed up with the partitions and ended up with the deletion of my Android partition.

And the Windows 8.1 image found here (http://forum.chuwi.com/forum.php?mod=viewthread&tid=1071&extra=page%3D1%26filter%3Dtypeid%26typeid%3D10) has wrong drivers for me (with an upside-down touchscreen and no sound). Fresh installing Windows 8 with some drivers packs found here or on Chuwi.com is also not effective.

And regarding Android, I have tried to flash the official Vi8 image (http://forum.chuwi.com/forum.php?mod=viewthread&tid=1380&extra=page%3D1%26filter%3Dtypeid%26typeid%3D10), but the Flash tool fails to load the script (there is no .json file in the archive), and flashing another Vi8 image fails.

 

Could you please provide me with a correct Windows drivers package for the dual boot Vi8, or a correct Android image (also a small tutorial to deal with the flashing on the flash tool would be nice). I don’t mind having my tablet become a single OS.

 

Thank you very much.

G.

[Gembela Gergely]

Hi! I own an windows-only HI10 for over a year now, but today I recognised that the tablet only charged 30% in 10 hours… Since then I tried to charge it with my other charger, but it still stucks at 34% for 4 hours by now… This all happened after yesterday it went to 2%… Can I do anything? Can this be caused by defective USB port?(the cable connection is not really good) I love your tablets, but I can’t afford a new one until this can be fixed. I’ve managed to change the broken digitizer 2 times, and if the problem can be caused by the micro-usb port, I’m able to change it! And today morning I received the docking keyboard, but it not really works(it’s not recognised by the tablet)…

Looing forward to your answer: Gergely

[emily]

@powerg

Can you tell me your detailed serial number of tablet?

 

[emily]

Hello, friend

Please email to [email protected]

[Guillaume]

Hello Emily.

Thank you for your time. My serial # is Q32G22150110636.

 

Best regards, you are a great representative for Chuwi.

[emily]

Hi, friend

I can ‘t sure whether it is defective USB port problem if i haven’t got your tablet. But it is also a possibility.

It could also be the battery or Windows problem. Please try to reinstall Windows for your tablet.

[Gembela Gergely]

Hi emily! I managed to solve the problem as I resoldered the usb port… It works since than, but the dock is not working at all… One weight in it was not glued correctly, and it could move around. I thing it could cause a short circuit on the main circuit board of the dock, because since first time use(worked for one time…) the tablet just switches to tablet mode if I remove it, but nothing else works… I wrote to the chuwi e-mail, but I didn’t get any kind of answer.

Here is my e-mail:

I wrote on TechTablet forum, I had a problem with charging, but I was able to solve the problem (resoldered the usb connector…) My problem now is that I bought a dock, but it only worked for first time… After reconnecting it, it does nothing… When I remove the tablet from it, it switches to tablet mode, but that’s all the dock does… The dock came with the weights in it not glued, so I glued them back, but the problem is not resolved… The seller who I bought the dock from, can only say that, that the problem is the connector on my tablet(today I checked it, and that is not the problem) or to send the dock back to China, but it would cost me the price of the dock…(55 USD) Can I do anything? I figured out that the not working part is the main board in the keyboard dock… Can you send me just the panel?(If I have to, I’ll pay for it…) I really don’t want to pay the post back to China…

[Author]

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