TechTablets › Forums › Chuwi Forums › Chuwi Hi12 Forum › Randomly powering off under low battery. Battery calibration issue?
Tagged: Chuwi hi12 powering off
- This topic has 78 replies, 33 voices, and was last updated 4 years, 9 months ago by Atis.
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May 22, 2016 at 1:51 am #38207
Just flashed my bios with the one ,everything went fine. We will see what happens…
May 23, 2016 at 2:05 pm #38356So, any usb keyboard will work? I’m not ready to order the Chuwi keyboard yet (don’t know if I really need it).
May 23, 2016 at 9:35 pm #38408Well done Chuwi!! finally you’ve heard the customer complaints and fixed the shutdown issue when battery was about 30%, It never happens again for me since I updated the Bios, In addition I have set my ram speed at 1600 mhz and works great, amazing Chuwi! this is the support we’re expecting from a professional team! keep this way and you’ll have happy customers and sales increasing!!
May 24, 2016 at 4:40 am #38435Anyone having trouble restarting windows when the battery level is around 13% ? or turning on the tablet ? (after the new bios update of course)
Thanks.
May 24, 2016 at 9:19 am #38447I’ll see if I can test that. I’ve just been running it down to 2% when it powers off and not restarting or turning it on. I’ll check that out. But my battery is at 85% so it will take a while for me to drain it down, it just lasts too long.
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Currently testing: LG G8X & Redmi K30May 25, 2016 at 9:09 am #38538Hello guys,
Someone here installed the bios update with an usb keyboard?
I’m asking that because I read about a lot of people that tryied to install the bios without keyboard or something and get their device bricked… I want to install but, as I don’t have the official keyboard yet, I’m afraid.Best regards,
pSouza1May 25, 2016 at 9:34 am #38543You can use any USB keyboard to enter bios settings (F7).
May 26, 2016 at 1:36 am #38627Hello everyone. 1st of, Chris mate, thank you for the reviews and the site.
I’m getting my HI12 from Banggood in the mail tomorrow. I already bought a USB keyboard and downloaded the BIOS update files and copied them to a flashdrive labeled WINPE, so I’m ready to upgrade the BIOS and eliminate the problems this update brings even before they happen.
Now, is there anything I wanna check before doing the update? is there any reason why I shouldn’t do the update? Chris. you mentioned a few posts back that you flash the wrong BIOS, how can I make sure I don’t do that, is there a way to check for the correct BIOS?
Thanks in advance!
May 26, 2016 at 7:35 pm #38704Just flashed mine,
Got message ‘image type ia32 is not supported by this x64 shell’ and then flashing stopped. Command line, typed ‘exit’. Tablet went through boot screen few times and in the end windows loaded. Had to change memory freq also. Was 1600 before flash and 1066 after. CPUID shows new BIOS and frequency now is ok too. Will update how battery is doing now. Mine was going down to 21% then it would stay at 21% for about an hour at low usage and suddenly die. Will see if that helps.
Regards,
Martin
UPDATE: Another success story with this update!
May 27, 2016 at 6:47 pm #38822Just flashed mine, Got message ‘image type ia32 is not supported by this x64 shell’ and then flashing stopped. Command line, typed ‘exit’. Tablet went through boot screen few times and in the end windows loaded. Had to change memory freq also. Was 1600 before flash and 1066 after. CPUID shows new BIOS and frequency now is ok too. Will update how battery is doing now. Mine was going down to 21% then it would stay at 21% for about an hour at low usage and suddenly die. Will see if that helps. Regards, Martin UPDATE: Another success story with this update!
Use it for a good while before you update so you can test everything first and if you do update make sure it’s finished before restarting. I think my trouble was I didn’t realize the BIOS update had started automatically (black screen) and I powered off. BIOS updates do have risk of failure that will leave the system dead.
May 28, 2016 at 2:35 am #38868I tried to upgrade my new Chuwi Hi12 Dual OS firmware today, following carefully all the given steps. It all went well until the process stopped and the screen showed these words:
“Image type IA32 is not supported by this X64 shell”
I had to connect a keyboard (the official one couldn’t type letter ”e” to exit. I tried several times until it finally booted. 15 minutes after not using it, I tried to wake it up and it wouldn’t. I had to hold the power button for more than 10 seconds several times for it to boot again. I’m afraid it won’t wake up the next time, and I have no idea about what went wrong and how to solve it.
The BIOS I tried to flash is the latest one, which is meant to fix the wifi disconnect problem.
May 28, 2016 at 2:47 am #38869Type “help” for a list commands available after u flash and when the command prompt shows up.
to exit, type “exit” not “e”
i believe “reset” works as well
May 28, 2016 at 11:58 am #38904I used ”exit”, and I made a mistake in the last message saying the problem was letter ”e”; it was ”i” I couldn’t type. Chuwi’s keyboard would show a ”5” instead. I plugged a plain keyboard and it worked fine.
The problem is that I tried to flash following the instructions and the tablet showed me that message. I don’t know what went wrong and how can I ”repair” the boot, so I would be grateful if anyone could share a solution.
July 31, 2016 at 4:34 pm #45203Can someone advise as to what is the newest dual bios version (date of the bios)? I have flashed what is supposed to be the katest version and 5.011 and a date of04/28/2016.
Thanks,
Alt
November 1, 2016 at 2:04 am #56181The link for the BIOS requires a password. What is it?
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