[Andrea]

Michele wrote:

Andrea wrote:

Michele wrote:

mi sembra solo quando è connesso all’alimentazione! it only appears when the pc is connected to the charger!

Il problema sembra sia dovuto ad un aggiornamento di windows che va a sostituire il driver ACPI . Prima di formattare il PC ti conviene provare a scaricare da questo link https://driverpack.io/it il programma che si chiama DRIVERPACK 17.exe. Connetto il PC a internet ed esegui il programma.

1. seleziona “scan the system “
2. accetta le condizioni espresse in cima allo schermo
3. scegli la modalità “expert mode”
4. vai sul menu a sinistra e alla voce ” software ” deseleziona tutti i programmi
5. vai sul menu ” driver ” e seleziona installa tutto.

Il processo di configurazione richiede circa una decina di minuti, poi esegui un riavvio e verifica se il problema si è risolto. Ciao e fammi sapere

Niente purtroppo nonostante ho aggiornato il driver, dopo aver collegato il caricatore è tornato a bloccarsi dopo circa 5 minuti.. comunque lo fa solo quando è attaccato al caricatore, su batteria non si blocca..

 

Rilancia nuovamente il programma ti verra riportato che tutti driver sono stati installati. Sotto il bottone verde per contattare il supporto clicca sul bottone ” show all drivers”, poi spunta la voce “visualizza driver installati e alternavtie”. A questo punto per ogni driver che ti appare , lo devi espandere e verificare che il driver “corrente” sia uguale a quello ” raccomandato”. Se non lo fosse accanto a quello raccomandato c’è il menu’ per installarlo. Verifica ed eventualmente installa quelli raccomandati .

Ciao e fammi sapere.

[Andrea]

Michele wrote:

mi sembra solo quando è connesso all’alimentazione! it only appears when the pc is connected to the charger!

Il problema sembra sia dovuto ad un aggiornamento di windows che va a sostituire il driver ACPI . Prima di formattare il PC ti conviene provare a scaricare da questo link  https://driverpack.io/it  il programma che si chiama DRIVERPACK 17.exe.

Connetto il PC a internet ed esegui il programma.

1. seleziona “scan the system “
2. accetta le condizioni espresse in cima allo schermo
3. scegli la modalità “expert mode”
4. vai sul menu a sinistra e alla voce ” software ” deseleziona tutti i programmi
5. vai sul menu ” driver ” e seleziona installa tutto.

Il processo di configurazione richiede circa una decina di minuti, poi esegui un riavvio e verifica se il problema si è risolto.

 

Ciao e fammi sapere

 

 

[Andrea]

Hi Michele i’am italian too .Il tuo Teclast si blocca solo quando è connesso all’alimentatore o capita anche quando è solo in batteria?

[Andrea]

Chupa wrote:

what was your original windows version it came with? what version you are running now? Try to go back to the original version and as suggested in a fixed! post above and then use shutup10 to disable all updates. You can do this test via installing the old windows on a usb stick and boot from it. Then see if it is not crashing.

My tesclat F7 comes with Windows 10 Home edition , and i have reinstalled the same version . ( 64bit )

[Andrea]

Hi to all
a week is already elapsed and my laptop Teclast F7  does not freeze anymore when connected to the power supply

I HAVE REINSTALLED WINDOWS 10 , I HAVE BLOCKED ANY WINDOWS UPDATE AND AFTER I HAVE USED A PROGRAM TO UPDATE DRIVER.

IF YOU WANT TO TRY YOU CAN FOLLOW THE ISTRUCTIONS AS FOLLOW. IF YOU ARE NOT AN EXPERT YOU HAVE TO GET SOMEONE  TO HELP YOU ,I AM NOT RESPONSABLE FOR ANY DAMAGES

To reinstall windows 10 home  you have to follow this procedure:

CREATE A USB INSTALLATION KEY

1)you have to download MediaCreationTool1809 from this site: https://www.microsoft.com/it-it/software-download/windows10
2)when the download is completed you have to insert a USB KEY ( 8gb minimum is required ) into your PC

3)launch Media Creation Toll and follow the instructions to create an USB BOOTABLE KEY with WINDOWS HOME.
-choose language
-edition WINDOWS HOME
-architecture 64bit
and click on NEXT
– choose USB FLASH UNIT
and click on NEXT
Now you MUST wait the procedure completes until the end when a string ” USB UNIT IS READY ” appear.

NOW YOUR USB UNIT IS READY

LET’S USE IT TO REINSTALL WINDOWS AS FOLLOW:

4) keep usb key inserted and reebot your laptop by holding down DELETE KEY.
5)your laptop start in BIOS mode.You have to select the usb key as first choice in the BOOT MENU.SAVE AND EXIT from configurazion and restart your PC.
6)Now WINDOWS home start to install.

7)When the procedure ask you if you have a serial number you have to select ” i have not serial ” and click on NEXT (the serial is into FIRMWARE in our TECLAST and is NOT NEEDED)

8) After you have to choose ” CUSTOM INSTALLATION : WINDOWS ONLY ”

9)when the procedure ask you where to install windows you have to select the PRIMARY PARTITION (110-120 GB)

DURING INSTALLATION DO NOT PERFORM ANY UPDATE WHEN REQUIRED !!!! DO NOT CONFIGURE ANY WIFI NETWORK !!!!!!

complete the installation by following the instruction on screen.

WHEN INSTALLATION IS COMPLETE and your PC START IN WINDOWS MODE,YOU HAVE TO BLOCK ANY WINDOWS UPDATE

to BLOCK ANY WINDOWS UPDATE YOU HAVE TO FOLLOWS THESE STEPS:

10) type  MICROSOFT FLAG KEY  + R KEY
11) in the txt box thaT appear type ”services.msc” and the OK.
12) In the new window that appear you have to double click on “WINDOWS UPDATE” row.
In the General folder you have to DISABLE the type of boot in the middle of the window.

NOW YOU HAVE TO UPDATE YOUR DRIVER BY DOWNLOADING DRIVERPACK 17.exe from this site: https://driverpack.io/it

13)connect your TECLAST to INTERNET and execute DRIVERPACK17.
14) SELECT ” SCAN THE SYSTEM ”
15) ACCEPT THE CONDITION IN THE TOP OF THE SCREEN
15)  CHOOSE “EXPERT MODE”
16) GO INTO SOFTWARE MENU’ AND DESELECT ALL PROGRAMS
17) GO INTO DRIVER MENU’ AND CLICK ON ” INSTALL ALL ”

WAIT THE PROCEDURE TO BE COMPLETED

AT THE END YOUR TECLAST WILL NEVER FREEZE ANYMORE.   ( KEEP ALWAYS WINDOWS UPDATE BLOCKED )

[Andrea]

Hi to all . I am new in this forum. I have bought a teclast LAPTOP F7 from Gearbest in november. It comes with the TECLAST ssd broken. I have bought another one a TREKSTOR 128 GB SSD , i have installed windows 10 HOME from USB pen DRIVE .

The laptop worked well only with battery ,while with the power siupply keep freeze in few minutes. I noticed that with the power supply connected i warned some current dispersion on the case because of the White power supply has not the ground pin . I have modified an old power charging with the ground cable. I have not solved nothing. the laptop continue to freeze also with the new power charging.

So the problem in NOT on the SSD, NOT on the POWER SUPPLY .

I SOLVED the problem by re-installing windows HOME and keeping the UPDATE blocked .

TO keeep Update blocked you have to type  microsoft flag botton  + R botton

in the txt box tha appear type ” services.msc” and the ok.

In the new window that appear you have to double click on “WINDOWS UPDATE” row.

In the General folder you have to DISABLE the type of boot in the middle of the window.

WHO blocked our TECLAST was a windows update. Now is a week that my laptoop always with power supply connected never keep freeze.

YOU HAVE TO RE-INSTALL WINDOWS HOME AND BEFORE TO ANY UPDATE YOU HAVE TO BLOCK WINDOWS TO DO IT.

PROBLEM SOLVED TRY TO BELIEVE AND REPLY TO ME.

[Author]

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