[ak]

My problem is solved. I sent laptop to Gearbest for Warranty repair. They sent me new one produced on December 2017.
There is no battery problem.
Jumper didn’t repair it, they gave me new one.
It looks there is no way to fix it at home, because it is not worth to repair it even for producer.
Anyway I am happy now it works perfectly. Thank you Gearbest!

[ak]

Maybe it’s in English not Chinese 🙂

Quality of .jpg is very bad. I can’t see anything.

Please send this file in better quality.

 

[ak]

15% of battery…

My solution was to set BIOS defaults after this discharge of battery and again full charge.
I have more than 15% ….it’s 66% maximum.
Better than 15% but it isn’t 100% still.

Jumper company sent me information:
“The Battery is good, it is the BIOS and Battery did not good debugging.”
I asked what does it mean. They said:
“The way is very complexity”     “The problem can not solved by you” only return laptop to factory is the solution they mentioned….

In my opinion BIOS update maybe can fix this problem. But no update at present time.

[ak]

Anybody has the solution?
The battery is ending very fast. Now maximum power is 24%.

Gearbest offered me 15 USD as a refund but it’s not a solution.

[ak]

I have the same problem with the battery only charges up to 38% (since the beginning it was or 82% then 66%, 44%)
Even if I let the laptop on charge all the night, the next morning the
battery is at 38%. Anybody has the solution?
I contacted Jumper company but there is no answer.

[Author]

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