[David O’Doherty]

Thanks for the reply. I had a look at that very detailed video. Hopefully it’ll be the start of getting my keyboard back working again.

 

 

[David O’Doherty]

Got no response from the email – surprise surprise.

 

As keyboard and mouse will have separate drivers and as both stopped working at the same time then the problem might not be drivers and just might be the ribbon cable in the folding material on the bottom of the keyboard unit. The problem obviously is that without another keyboard to try it won’t be possible to find out.

I assume no one has been able to test that out?

 

[David O’Doherty]

I just wondering if the problem is definitely a driver issue.  Am I right in thinking that if the BIOS had found the keyboard and then there was no driver available to work it then the keyboard would have shown up in Device Manager but with an exclamation mark?  Nothing is showing up with an exclamation mark and so that is making me wonder the problem might be a keyboard fault .  The connection does seem to be quite secure and it has never shown intermittently at any stage.

 

 

[David O’Doherty]

Thanks Nicolas.  I had seen the OEM Contact but as it was for manufacturers I didn’t use it.  However I have just fired off an email to it and will await and see if I get a response.

 

 

[David O’Doherty]

Anyone got any idea how to get Jumper to provide keyboard drivers?  They don’t seem to have any support available on their website; except by telephone and I don’t fancy that option.

http://www.jumper.com.cn/en/index.php

I see they are on Twitter anyone with a Twitter Account fancy trying them there: @Jumper_Computer.

 

[David O’Doherty]

I have same problem.  Did anyone get to find a solution yet?

[Author]

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