[Jonni]

Kobi Azar,
have you had any progress with your Chuwi VI10 Ultimate?

My tablet’s seller in AliExpress suggested on updating the BIOS. He sent me this link to a BIOS update (3.65Gb):
http://pan.baidu.com/s/1skfT10L?qq-pf-to=pcqq.c2c

Unfortunately I cannot download file this big from Baidu. It’s painfully slow and the download just stops and unable to resume at some point (even with download manager).

[Jonni]

Did not work for me either.

[Jonni]

Thanks again!

It will cost a lot to send the device back to China and I don’t want to risk on losing more money that way.

Will probably try solution 2 if Ali isn’t helpful.

[Jonni]

Kobi Azar, thanks for your reply.

I have bought 2 keyboards from which I threw 1 to the trash already as I was trying everything and finally opened it and checked the connectors like somebody suggested in another topic (they were OK). eventually ripped it in pieces as I got angry and ordered a new one.

I have sent video to AliExpress from which they replied “Invalid reason: The tablet is working fine in your video. Buyer cannot prove the problem is caused by tablet. Proof guide: Please make a new video and test the tablet with a normally working keyboard from CHUWI official.” . For me it’s not possible to make this proof :/ Not really a great experience on Buyer Protection currently.

[Jonni]

I ordered Chuwi VI10 Ultimate from AliExpress and keyboard dock is not working. I did the mistake of ordering the keyboard dock (Chuwi original) from another seller.

At first thought it must be the keyboard that’s broken and ordered another one from Banggood.com.
Well…that  one is not working either.

So I’m at the point where I don’t want to order any more keyboards as I think the issue is with the tablet. Escalated the dispute from tablet in AliExpress, but Ali has responded that I should have proof that the keyboards work. Not easy to prove that as I don’t know anyone with a working Chuwi VI10 in my country.

Would be really glad if somebody figured out a software solution.

I tried the USB mouse trick in BIOS but with no success.

[Author]

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