Hi there, nope never managed to get the issue resolved I have resorted to returning the item back to the seller which is sad as I really liked it
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I also have the same volume issue as you… I mostly use this tablet at work to listen to music from Youtube and this volume issue is so annoying. It also gets very hot after a while and struggles to play HD youtube videos without hickups – i had to lower the resolution to minimize the problem. I also have a Z3736F tablet and that one plays everything flawlessly. I expected a lot more from Xiaomi and i’m very disappointed.