[nashimd]

Its really unlucky, my guess is that Jumper didn’t flash the latest bios on some units due to lack of time. Again, it might well not be a bios issue, could just be the ssd being incompatible for whatever reason. If you have another device that supports m.2, you can check if the ssd works on that.

I’m not aware of the correct method to dump the bios and its probably risky to flash it in fear of bricking the laptop.

[nashimd]

Exactly same as mine. Possibly bios issue? Most people who got their ssd working have the June bios. Unfortunately Jumper hasn’t release any bios updates as far as I’m aware.

[nashimd]

What about the bios build date? Should be something like 06/22/2017 since you just got the laptop I assume.

[nashimd]

It might not be a defective ssd, maybe the laptop doesn’t support the controller although I’m not sure. I have a Sandisk ssd that works fine on another laptop but fails to get detected on Ezbook 3 Pro. What’s your bios version btw?

[nashimd]

If its an ssd issue, then I’ll just get another one but what if its a bios issue? Nevertheless the laptop is still fine without ssd so I’ll just use the emmc for now until Jumper/GB replies.

[nashimd]

The new bios should work. At least that’s the bios most people who got the ssd to work should have I think. I got a feeling my bios version was for the 1st Ezbook pro without dual band wifi and m.2 ssd slot. You could try to dump your bios using the AptioV Firmware Update Tool. I’m not sure if that’s the right tool but no harm trying I guess. Thank you in advance!

Anyway I got the bootable usb  to work by using the media creation tool. Now left with the ssd… 🙁

[nashimd]

Strange enough my emmc max speed was already set to HS400 by default. Could you specify your bios version? Mine is  “JUMPER2x.P8.WP313R.NHNAUHN01, 24/3/2017”.

I can’t get my m.2 ssd to get detected in bios and windows and I’m wondering if its because of the outdated bios version. I’m certain there’s a much recent bios version in other units.

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