I have very bad experience from the customer service of banggood. I bought a tablet from banggood which arrived ok but after 10 months of use the mini usb port got faulty with result not to be able to charge my phone. After a few emails and calls to banggood customer service eventually they accepted to send them back my tablet for repair as it was still under the one year warranty. Initially they told me that they would fix the tablet and send it to me within a month. After tones of emails they told me it will take maximum two months. Till this day is almost two and half month and still haven’t received my tablet back. The customer service response is very slow and is like copy paste ( Do not worry the tablet will be fixed and returned to you). Obviously they will never return the tablet. I regret the moment that i decided to trust them and send them my tablet to be fixed instead of trying to fix it locally.
I will never buy anything from this company. The after service is terrible and they are not trustworthy. Better spend your hard earn money elsewhere.
Nikos
