Where can i find the pin hole acc. to step 2???
Dear Stefan,
We are sorry to hear that the tablet can not boot.
Regarding the tablet please follow these steps:
1) Charge the device for at least 6 hours and see if the device powers on normally: please try to charge using the mains AC and also via USB.
2) If this does not work, please use a needle to carefully press the pinhole-shaped hole on the side of the tablet to perform a factory reset.
3) The supplier makes an energy-saving protection function for this tablet. After the power of tablet runs out and automatically powers off, the tablet automatically starts energy-saving protection function, so tablet has no response of charging and can’t be powered on.
We need long press the Power button to wake up the battery.
Please connect the power, then long press the Power button above 30 ~ 50 seconds, and recharge 10 ~ 15 minutes, the tablet can be powered on.
Once you have tried the steps above, please feel free to reply to this message if it still does not work.
We will do our best to help you for this product issue.
Please kindly review our warranty here : http://www.gearbest.com/about/warranty-and-return.html.
Thank you for your understanding and patience.
Best Regards
Abia
http://www.gearbest.com
