I can’t complete my order for the Teclast x16 Plus – I’ve been stuck on a loop on the Paypal checkout page. Has this happened to anyone else before?
It was 20% off when I made the order, I got the order confirmation email but it’s been pending payment since. The 20% off has since expired but is still accounted for in my pending order.
I emailed Banggood but just received an email asking if I would like to complete my order. I replied repeating my issue but got the exact same email again, clearly a template. I also tried live chat – I got an initial response saying “let me see” but was subsequently disconnected. When I tried to reconnect, it was unable to do so citing unavailability of any staff.
I’ve emailed Paypal but have not received a response yet, however I think the issue is on the end of Banggood – perhaps their implementation of Paypal in their shopping cart.
Gearbest also has the same item on promo for another day and a half, but for about USD$20 more. I’ll have to decide if I should just buy it from there if I don’t get a solution soon. It’s not that much a difference but I’m not from the US so in local currency it is enough to be annoying, also because it is more than enough to cover the foldable keyboard and tablet stand that I intend to get to use with it.
