Touchpad freeze with ezBook 3 pro v4 (and possibly linux)

Touchpad freeze with ezBook 3 pro v4 (and possibly linux)

TechTablets Forums Jumper Discussion EZBook series Touchpad freeze with ezBook 3 pro v4 (and possibly linux)

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  • #74643
    Brad
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    • Posts: 449

    Antergos Gnome works fine.  I have the v4 Ezbook 3 Pro and none of the many Linux distro’s I tried would even bootup a Live-USB.  Then I burned the latest version of Antergos 17.11 ISO to USB using Etcher. The Live-USB booted fine and everything was working when it booted up, except the touchpad. Then I installed it with the Gnome desktop to my SSD drive but when installation finished and I rebooted it gave the infamous black/blank screen with blinking cursor problem. Installing rEFInd boot manager from within Windows fixed it.  See the rEFInd homepage http://www.rodsbooks.com/refind/ and followed the guide to install rEFInd manually in Windows and with help of the free program EasyUEFI.  After rebooting both Windows and Antergos shows up in the rEFInd menu, and everything seems to be working, except…
    .. the only thing I have to figure out is why the touchpad does not work. It was working initially on Windows until I tried booting Linux, then it stopped working on both Linux and Windows and nothing I do restores it. Even resetting BIOS settings to defaults does not. Any ideas?
    [edit:] I went back into the BIOS settings are reset defaults and now the touchpad is working again in both Windows and Linux.  So great. Completely working dual boot now. 😉
    Notes: I’m using “reset defaults” BIOS settings.  Two warnings…
    * I would not recommend selecting the BIOS setting OS Type = Linux as it’s not necessary and doing so may hose your system as it did to mine – super dim screen with non-fuctional keyboard, requiring me to disconnect/reconnect the batter to get it working again.
    * It is now a known problem that the Linux Grub boot manager does not work with many (most?) Linux distro’s on many Apollo-Lake devices. If you try to use it your touchpad may become permanently disabled, even in Windows, and I’m not sure yet if merely resetting default BIOS settings will fix it always, for everyone.  There is probably a list of Linux distro’s that boot OK but so far I personally have not found any on the (version-4) Ezbook 3 Pro other than Antergos that also has wifi and everything else working out of the box (not requiring respinning a custom ISO).  I think I read somewhere that the very latest Ubuntu 17.10 also works.  I might try that later.

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    #74819
    Brad
    Participant
    • Posts: 449

    Disregard my previous post. The touchpad problem happens with Antergos too. It can happen with any Linux version.  There is a patched kernel for it though…

    How to install – Antergos Linux on the EZbook 3 Pro v4

    #74913
    Brad
    Participant
    • Posts: 449

    It’s been confirmed by a v4 owner that this problem is fixed in a patch and scheduled to be released in Kernel 4.15
    In the meantime you can install and use this 4.13 Kernel for Debian/Ubuntu/Mint which includes the patch.

    #74987
    Brad
    Participant
    • Posts: 449
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